Senior Designer

About the role

Floor & Decor Sr. Designer leads our design team and provides a seamless start to finish consultative design service that builds lasting relationships and brand loyalty with the customers we serve.

Responsibilities

• Build and maintain lasting relationships with residential and professional customers in the industry
• Greet store customers in a helpful manner and supports store design walk-in needs
• Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
• Provide tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects
• Design and sell complete, functional and aesthetically appealing solutions
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others
• Proficient and consistent use of company communication tools and emails are required
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
• Engage in current and emerging design trends in your market
• Understand and utilize design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject
• Participate in local professional affiliations like ASID, NKB
• Perform other duties as assigned

Requirements

• Design education (BA or AA in Interior Design)
• 6 years interior design experience in lieu of design education
• Combination of education and experience equal to 6 years
• Prior retail/sales experience preferred
• Knowledge of hard surface flooring is a plus
• Proficient in basic mathematical skills
• Self-motivated and able to multi-task in a fast-paced environment
• Excellent verbal, written, and interpersonal skills
• Basic computer knowledge, including Microsoft Office suite

Qualifications

• Internal candidates must have 24 months of experience in a Floor & Decor Designer position

Skills

• Proven ability to build and maintain lasting relationships with residential and professional customers in the industry
• Ability to greet store customers in a helpful manner and supports store design walk-in needs
• Ability to schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
• Ability to provide tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects
• Ability to design and sell complete, functional and aesthetically appealing solutions
• Ability to manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others
• Proficient and consistent use of company communication tools and emails are required
• Ability to collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
• Engage in current and emerging design trends in your market
• Ability to understand and utilize design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject
• Ability to participate in local professional affiliations like ASID, NKB
• Ability to perform other duties as assigned

Benefits & Rewards

• Bonus opportunities & career advancement opportunities at every level
• Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
• Work-life Balance, Including Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.