Senior Design Engineer - AV/ Workplace

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. We serve a global clientele that includes major media organizations, retailers, sports and live performance venues, corporate enterprises, and government agencies, partnering with clients to create spaces that bring people together.

About the role

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers a career path with flexibility to grow personally and professionally. As a Diversified associate, you'll dive into big, complex, and rewarding projects that push boundaries, enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

This is a virtual position with up to 25% onsite presence required at customer sites concentrated in the New England region (primarily Boston, Hartford, and Stamford). Residing in or relocating to this region is required.

Responsibilities

• Lead complex engagements, working directly with clients and project teams to develop budgets, timelines, and manage expectations.
• Negotiate changes in deliverables and schedules; serve as an escalation point for engineering issues.
• Conceptualize system designs and determine system requirements.
• Provide technical expertise and coordination for audio, video, and control solutions, including base building tasks.
• Oversee and/or develop the Bill of Materials (BOM) and supporting documentation.
• Develop detailed design documentation based on established engineering standard practices.
• Track engineering team tasks to completion.
• Generate functional system descriptions, block wiring diagrams, rack elevations, custom plates, or cabling assemblies.
• Research, identify, and recommend technology options for clients and projects.
• Provide technical expertise and oversee the creation and reconciliation of construction drawing packages, supporting documentation for installation, and coordination with architects and other trades.
• Collaborate with engineering, operations, and product teams to identify requirements for cloud-based solutions for live broadcast production and post-production workflows.
• Design and architect cloud-based solutions for live broadcast production workflows, channel playout, and content delivery.
• Work with cross-functional teams to optimize solutions for cost, performance, and reliability.
• Provide technical guidance and mentorship to other team members.
• Build complex networking infrastructure on premises.
• Test, commission, and configure subsystems during project deployment.
• Support projects and teams in the build phase.
• Complete as-built drawings for service hand-over.
• Provide regular project engineering milestone status updates to Technical Operations resource planning.
• Maintain expertise in the industry through ongoing review of trade publications, participation in industry trade shows, seminars, and educational forums.

Requirements

• High school diploma or GED required.
• Proficient in AutoCAD and MS Office 365.
• Certifications or training with at least one DSP platform (Biamp, QSC, Clearone, etc.).
• Certifications or training with at least one control system (Crestron, Extron, AMX, etc.).
• AVIXA CTS certification is required.
• 8+ years’ experience in technical systems designing.
• Familiarity with audio DSPs, networked audio systems, and transport protocols including 2110-30, AES-67, Ravenna, and Dante.
• Understanding of TCP/IP, ACL’s, QoS, VLAN’s, and Wireless Access Points.
• Proven track record of successfully completing engineering projects.
• A clear understanding of construction project phases: Program, Conceptualization, Schematic Design, Design Development, Construction Documentation, Construction, and Commissioning.
• Valid driver’s license in state of residence; occasional travel by car and airplane required (local travel up to 2 hours each way makes up 90% of travel, with remote travel up to 30% at times).

Preferred Qualifications

• AVIXA CTS-D certification is highly desired.
• Detail-oriented, independent, self-starter with exceptional time management skills and a track record for meeting deadlines.
• Excellent communication skills and ability to analyze complex issues and communicate concise messages.
• High level of problem-solving and technical troubleshooting skills.

Benefits

• Multiple medical plan options to suit your family’s needs.
• Dental (including orthodontic coverage) and vision plans.
• Company-paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP).
• Healthcare and Dependent Care Flexible Spending Accounts (FSA).
• 401k with Employer Match.
• Paid Time Off and Paid Holidays.
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services.
• Commuter Benefits.

Pay

Our compensation ranges reflect the cost of labor across several US geographic markets, from our lowest to highest. Pay is based on job-related knowledge, skills, and experience. Other forms of compensation may be provided as part of a total compensation package, including medical, financial, and other benefits.

Schedule

• Work is normally performed within normal office conditions and/or home office, with occasional exposure to construction site conditions.
• Use of PPE is required on job sites.
• At least 50% of time may be spent on feet and mobile around construction sites.
• Regular use of keyboards, test equipment, and controls required for system installation projects.