Senior Deposit Operations Specialist
About the role
Execute standard banking transactions for specific units or operating/processing departments in accordance with administrative and operational processes. Process a range of specialized and non-standard transactions that usually require some research or investigation.
Responsibilities
- Assists the Deposit Operations team lead on daily tasks
- Performs client implementation set-up, maintenance requests, teller work, and quality review
- Manages Escrow clients as it relates to sub accounting
- Assists with new employee training
- Ensures all service levels are met
- Responsible for ongoing client support
- Works closely with Relationship Managers, Sales, Wire Operations, Treasury Operations, ACH Operations, Loan Operations, Capital Markets, and Compliance to effectively execute the responsibilities of the position
Requirements
High School Diploma or equivalent; post-secondary education preferred. Bachelor’s degree in Accounting, Business Administration, or Finance preferred. Minimum 5 years of experience, including 2 years bank operations experience in a deposit operations role.
Skills
- Demonstrates knowledge of all Deposit products, systems, and related processes
- Experience with Deposit products including Checking, Money Markets, Certificates of Deposits, and CDARS/ICS
- Branch knowledge such as teller work, new account opening, and client service requests
- Ability to communicate effectively in writing and over the phone
- Ability to work in a fast-paced, high-intensity work environment
Benefits
Eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. For more details, visit Myrjbenefits.com.
Pay
Total compensation includes base salary or wages, and may include additional compensation (cash or equity), discretionary bonuses, or commissions.
Schedule
May require additional hours of work during peak periods to meet service levels.