Senior Deployment Engineer / Tiger Team Lead

About the role

Empower AI is AI for government, providing federal agency leaders with tools to elevate the potential of their workforce. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions.

Responsibilities

The Senior Deployment Engineer / Tiger Team Lead will lead ad hoc teams of deployment engineers to provide successful, efficient, and timely execution of all physical deployment and installation activities for hardware and software upgrades across all worldwide consular facilities.

• Deliver Server Installation Support Services and execute meticulous Hardware Configuration Management (HCM) for all designated customer configurable items to maintain operational readiness and security across the customer technology infrastructure.
• Ensure all installations are planned for completion by dedicated onsite teams.
• Provide a plan for all pilot or beta system support trips within five days of Government approval.
• Accelerate, expand, lessen, or adjust deployment trips as required for special circumstances, such as the need for rapid deployment of new or complex applications.
• Perform necessary operating system configuration and security fixes, software application installations and upgrades, security patches, one-off application/security deployments, and Oracle database changes.
• Conduct site surveys and deliver recommendations for renovations, infrastructure components, and physical placement of equipment at all locations.
• Deliver deployment tracking reports for both post self-installs and those performed by the installation team.
• Coordinate logistics with other functional contract elements (e.g., shipping and receiving, deployment, training).
• Create accurate technical documents for all server installation activities.
• Develop and maintain a comprehensive server refresh plan for all worldwide customer facilities, coordinating with Facility POCs to minimize disruptions.

Qualifications

The following are the education and experience required for this position:

• 8+ years of experience
• Bachelor's degree in IT or related field
• Secret Security Clearance

PREFERRED REQUIREMENTS:

• Comp TIA Sec+
• ITIL 4 Foundation Certification(s)

PHYSICAL REQUIREMENTS:

• Sitting for long periods
• Standing for long periods
• Ambulate throughout an office
• Ambulate between several buildings
• Stoop, kneel, crouch, or crawl as required
• Repeatedly lift and carry weight up to 40 pounds
• Travel by land or air transportation > 50%

Pay

The base salary range for this position is between $96,050.00/Yr and $148,670.00/Yr.

Schedule

Travel by land or air transportation is required for this position, exceeding 50% of the time.