Senior Delivery Manager

Key Responsibilities

• Develop comprehensive project plans for life and annuity projects, including scope, timelines, resources, and budgets.
• Define project objectives and deliverables.
• Develop and maintain the project plans using the project work breakdown structures, product backlogs, sprint backlogs, project and program charters, scope definition, schedules, resource requirements.
• Manage cross-functional team members and subject matter experts, including definition of objectives, oversight of execution and evaluation of performance.
• Serve as the primary point of contact for stakeholders, including internal teams, clients, and vendors. Provide regular updates on project status and address any issues.
• Ensure all projects adhere to industry regulations, standards, and company policies.
• Identify potential risks specific to life and annuity projects and develop strategies to mitigate them.
• Monitor and manage project budgets, ensuring cost-effectiveness and alignment with financial goals.
• Maintain detailed project documentation, including plans, reports, and change requests.
• Lead and motivate project teams, ensuring alignment with project goals and fostering a collaborative work environment. Provides thought leadership and delivers business insights to identify and resolve complex issues critical to their clients’ success.
• Address and resolve project-related issues and challenges in a timely and effective manner.

Skills and Qualifications

• Education: Must have BS degree and 5-10 years of experience managing technology projects. Agile/Scrum certification and/or PMI certification preferred.
• Experience: Proven experience as a Delivery Manager with a focus on life insurance and annuity products implementation and TPA operations. Demonstrated success in managing complex projects in the insurance industry.
• Skills: Strong project management, leadership, and communication skills. Proficiency in project management software and tools.
• Knowledge: In-depth understanding of life insurance and annuity products, industry regulations, and best practices.
• Soft Skills: Excellent communication and interpersonal skills. Strong problem-solving abilities and analytical thinking. Ability to work in a team and collaborate with different departments. Strong organizational skills and attention to detail.