Senior Data Scientist, Payment Analytics - USDS

About the role

TikTok's Payment team within the U.S. Data Security department provides payment solutions including acquisition, disbursement, transaction monitoring, payment method management, foreign exchange conversion, accounting, and reconciliation to ensure a smooth and secure payment experience on the TikTok platform.

Responsibilities

• Work with large datasets to solve problems using various analytical and statistical approaches.
• Conduct quantitative analysis using statistical regression, machine learning, hypothesis testing, and present findings in a user-friendly manner to drive business growth and customer satisfaction.
• Develop a scientific approach to measure Key Performance Indicators (KPIs), impact of business initiatives, and customer experience, and design continuous monitoring indexes.
• Design and implement foundational tests including backtesting for measuring the effectiveness of credit risk strategies and segmenting user profiles.
• Create documentation outlining the sampling process, underlying assumptions, design of tests, success metrics, and conclusions.
• Familiarize yourself with best practices and pragmatic approaches for addressing common issues such as data quality, seasonality, insufficient training datasets, etc.
• Perform predictive analysis and support business partners with revenue and loss forecasts, budgeting, risk and incident management to proactively address foreseeable challenges.
• Conduct deep dive analysis and diagnosis to identify patterns, concentrations, correlations, root causes to provide transparency into business and product performance.
• Partner with Product, Strategy, Operations, and cross-functional teams to inform, influence, support, and execute strategy and decisions.
• Demonstrate understanding of common challenges facing TikTok business, key products, and the competitiveness of the marketplace.

Qualifications

• 3+ years of progressive success in roles of increasing responsibility.
• 3+ years working in data science, risk, machine learning, and A/B testing.
• 3+ years of coding experience in Python, Hive, SQL, and familiarity with machine learning functions, options, and forecasting models.
• 5 years of experience with Tableau or other data visualization tools (e.g., Tableau).

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture operates under defined safeguards to protect national security and secure U.S. user data, apps, and the algorithm. We safeguard the U.S. content ecosystem, hold decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale. On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA.

Job Information

[For Pay Transparency] Compensation Description (Annually): The base salary range for this position in the selected city is $176,356 - $329,334 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Los Angeles County (unincorporated) Candidates

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3. Exercising sound judgment.