Data Scientist, Payment Analytics - USDS

About the role

TikTok's Payment team within the U.S. Data Security department provides payment solutions including acquisition, disbursement, transaction monitoring, payment method management, foreign exchange conversion, accounting, and reconciliation to ensure a smooth and secure payment experience on the TikTok platform.

Responsibilities

• Develop and execute analytics and reporting initiatives delivering data-driven insights to internal and external stakeholders.
• Conduct quantitative analysis using statistical regression, machine learning, hypothesis testing, and present findings in a user-friendly manner to drive business growth and customer satisfaction.
• Design and implement foundational tests, including backtesting for credit risk strategy and segmenting user profiles.
• Create documentation outlining the sampling process, underlying assumptions, design of tests, success metrics, and conclusions.
• Familiarize yourself with best practices and pragmatic approaches for addressing common issues such as data quality, seasonality, insufficient training datasets, etc.
• Support business partners with revenue and loss forecasts, budgeting, risk and incident management to proactively address foreseeable challenges.
• Perform deep dive analysis and diagnosis to identify patterns, concentrations, correlations, root causes to provide transparency into business and product performance.
• Partner with Product, Strategy, Operations, and cross-functional teams to inform, influence, support, and execute strategy and decisions.
• Show understanding of common challenges facing TikTok business, key products, and the competitive landscape.

Qualifications

• 3+ years of progressive success in roles of increasing responsibility.
• 3+ years of experience in data science, risk, machine learning, and A/B testing.
• 3+ years of coding experience in Python, Hive, SQL, and familiarity with machine learning functions, options, and forecasting models.
• 5+ years of experience with Tableau or other data visualization tools (e.g. Tableau).

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who use our apps. The Joint Venture operates under defined safeguards to protect national security and secure U.S. user data, apps, and the algorithm. We safeguard the U.S. content ecosystem and hold decision-making authority for trust and safety policies and moderation. The company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.

Why Join Us

We inspire creativity and bring joy through our innovative product. Our diverse teams work together to create value for our communities, inspire creativity, and build thriving businesses. We lead with curiosity, humility, and a desire to make impact. Join us to create meaningful breakthroughs and make a difference.

Diversity & Inclusion

We celebrate our diverse voices and create an environment that reflects the many communities we reach. We are committed to this and hope you are too.

Reasonable Accommodation

We are committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws.

Job Information

[For Pay Transparency] Compensation Description (Annually): The base salary range for this position in the selected city is $144,000 - $329,334 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies, and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year, and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3. Exercising sound judgment.