Senior Data Operations Analyst

Functions

• Manage and validate centralized data repositories, ensuring accuracy and timely updates.
• Validate and reconcile data from source systems to data warehouses and semantic models.
• Investigate and document data issues, collaborating with engineering and QA teams.
• Ensure compliance with regulatory requirements in all data handling activities.
• Develop and maintain operational dashboards and reports using Power BI.
• Absorb and contribute to report design and validation of legacy reports.
• Manage semantic models, datasets, and report distributions.
• Support operational reporting with a focus on data trust and accuracy.
• Engage stakeholders to clarify reporting requirements and enforce business rules.
• Collaborate across departments to drive data governance.
• Administer workflows including nightly, month end, quarter end and year end processing and troubleshoot report issues.
• Monitor data for process improvements and operational efficiency.

Requirements

• Bachelor's degree in data science, Statistics, Actuarial Science, or a related field preferred.
• 8+ years of experience in data analysis or business intelligence within insurance industry required.
• Proficiency in SQL, Excel, and Python required.
• Experience with Power BI, ETL, and data warehousing required.
• Familiarity with Medallion Architecture and Microsoft Fabric required.
• Knowledge of property & casualty insurance, rating structures, actuarial concepts, and risk modeling required.
• Understanding insurance operations, KPIs, and regulatory requirements required.
• Prior experience working with Origami and / or Assure Claims DXC products preferred.
• Ability to collaborate with Data Engineers, QA, Power BI teams, Scrum Masters, and Business Stakeholders preferred.
• Ability to work flexible hours, travel to all organization offices (including in Pennsylvania, Ohio, and South Dakota) and travel to vendor work sites required.
• Ability to work in an office environment with moderate noise level, remain in a stationary position and operate a computer a majority of the time required.
• Ability to move throughout the office to access work materials and to move work materials weighing up to ten pounds daily required.
• Ability to perform the essential functions of the job with or without reasonable accommodation required.