Senior Data Analyst (Association Office)

Key Responsibilities

• Organizational Performance & KPI Management
• Lead the development, tracking, and reporting of organizational and branch-level KPIs to monitor progress toward strategic goals.
• Manage Strategic Plan KPIs, ensuring alignment with organizational priorities and clear visibility into performance.
• Develop standardized reporting frameworks to ensure timely, complete, and accurate performance monitoring across departments.
• Annual Reporting & Impact Storytelling
• Lead the Annual Statistics process, including data collection, validation, analysis, and enterprise-wide reporting.
• Produce the YMCA’s Annual Community Benefit & Impact reports, synthesizing program, financial, and impact data into a compelling narrative that demonstrates organizational impact across New York City.
• Data Analytics & Insight Generation
• Conduct advanced analyses across programmatic, operational, and external datasets to generate actionable insights.
• Integrate external datasets (e.g., Census and demographic data) with internal YMCA data to provide deeper, community-level insights.
• Deliver ad hoc analyses with a high standard of rigor, clarity, and timeliness to support executive decision-making.
• Tableau Ecosystem Leadership
• Manage and maintain the Tableau environment, including user access, governance, and usage standards.
• Oversee external consultants supporting Tableau development and maintenance.
• Lead Tableau workbook creation, dashboard development, and ongoing optimization.
• Facilitate gathering of user requirements, outlining business needs, and translating them into technical solutions.
• Executing on design with rigorous quality assurance testing.
• Design and deliver Tableau training to build organizational data capacity.
• Swim Skill Tracker Management
• Support data uploads and troubleshooting for the swim tracker application, including monitoring data integrity and assisting with user feedback.
• Manage the YMCA Swim Tracker application, including vendor coordination, feature enhancements, and system performance monitoring.
• Provide analytics on attendance, skill progression, and program outcomes within Swim Tracker.
• Develop dashboards and reporting tools to enhance understanding and utilization of Swim Tracker data.
• Partner with technical teams or vendors to improve data capture, reporting, and usability of program-related systems.
• Data Governance & Quality Assurance
• Ensure integrity, accuracy, and consistency of data across systems through robust quality assurance processes.
• Establish and maintain documentation, data definitions, and reporting standards.
• Promote a culture of accountability and analytical rigor across teams.
• Cross-Functional Leadership & Collaboration
• Partner with program, operations, development, and executive teams to align data efforts with organizational priorities.
• Translate data insights into clear, actionable recommendations for diverse audiences.
• Build organizational capacity in data literacy and evidence-based decision-making.

Desired Skills & Experience

• Bachelor’s Degree in data analytics, statistics, public policy, or a related field, or equivalent experience.
• Three (3) – five (5+) years of experience in data analysis, business intelligence, or program evaluation.
• Advanced proficiency in Tableau, Excel, and data visualization tools required.
• Demonstrated experience managing complex datasets and analytical projects.
• Strong analytical rigor with exceptional attention to detail, accuracy, and completeness.
• Proven ability to meet deadlines and deliver high-quality work in a fast-paced environment.
• Excellent communication skills with the ability to translate technical findings for non-technical audiences.
• Strong understanding of, and commitment to, the YMCA mission and community impact work.

Benefits

• Retirement benefits
• Medical benefits
• Paid time off
• Free YMCA membership

How to Apply

If you would like to be a member of our dynamic team, please complete our online application and submit your résumé and a thoughtful cover letter that explains your interest in the role and our organization. If you are a current YMCA employee, please submit your application through the Internal Career Site in Cornerstone.