Jobs · Information Technology

Senior D365 CE Functional Consultant (part-time)

Enavate · Chicago, IL · 3 mo ago
RemoteRemoteInformation TechnologyFull-time

Client Advisory & Solution Design

Work closely with client stakeholders to understand business needs and translate them into effective Dynamics 365 solutions.

Provide guidance on best practices for Dynamics 365 CE and Power Platform.

Support solution design and ensure alignment with client business objectives.

Implementation & Delivery

  • Implement and configure Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys
  • Design and implement Power Platform solutions, including Power Apps and Power Automate, to automate and streamline business processes.
  • Design and support integrations between Dynamics 365 and other enterprise systems.
  • Participate in requirements gathering, configuration, testing, deployment, and post-go-live support.
  • Troubleshoot and resolve functional or technical issues related to Dynamics 365 and Power Platform solutions.

Collaboration & Practice Support

  • Collaborate with solution architects, developers, and project managers to deliver successful client outcomes.
  • Contribute to solution documentation and knowledge sharing within the delivery team.
  • Support pre-sales activities when needed, such as solution discussions, demonstrations, or providing input into proposals.

What It Takes to Be Successful

  • Professional Experience:
    • Strong experience implementing Microsoft Dynamics 365 Sales and Field Service.
    • Hands-on experience with Dynamics 365 Customer Insights – Journeys and Customer Service.
    • Experience building solutions with Power Apps and Power Automate.
    • Experience implementing Power Pages and/or Copilot Agents is a plus.
    • Strong understanding of CRM processes, automation, and customer engagement solutions.
    • Experience with data migration, integrations, and system configuration within the Dynamics ecosystem.
    • Ability to work independently in a client-facing consulting role.
    • Strong problem-solving and analytical skills.
  • Communication & Collaboration:
    • Excellent communication and stakeholder engagement skills.
    • Ability to work effectively with distributed teams and international colleagues.
    • Comfortable interacting directly with business stakeholders and technical teams.
  • Certifications & Education:
    • Micrsoft certifications related to Dynamics 365 or Power Platform are highly desirable.
    • Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
  • Nice to Have:
    • Experience with Dynamics 365 Customer Service.
    • Experience with Power BI or Dynamics 365 Business Central.
    • Experience with Copilot or AI capabilities within the Microsoft ecosystem.
    • Experience with D365 on-premise to online migrations.
    • Previous involvement in pre-sales or solutioning activities.
    • Active U.S. security clearance (or ability to obtain one) is a strong plus.

    About Enavate

    Transforming Businesses and the Lives They Touch

    At Enavate, we are more than just a Microsoft Gold Partner—we’re a trusted partner in Enterprise Resource Planning (ERP) consulting, Cloud services, and managed services. We help businesses embrace the future by guiding them through ERP implementations, migrations to the cloud, and integrations that streamline their operations, allowing them to thrive in an ever-evolving business landscape.

    About Enavate

    To learn more about what we do and how we make an impact, please check out our "What We Do?" 1-pager.

    About Enavate

    Our Culture

    Whether you’re joining us in North America, Europe, or beyond, Enavate offers a dynamic and collaborative environment where you’ll have the opportunity to make a real impact.

    About Enavate

    To gain a deeper understanding of our values and the environment we foster at Enavate, take a look at our "Enavate Culture" Guide.

    What We Offer

    • Health and Wellness
      • We offer competitive health insurance, wellness programs, and mental health resources to support your well-being, both physically and mentally.
    • Flexible Work Arrangements
      • We believe in work-life balance, which is why we offer flexible working hours and, where applicable, remote work options to help you manage both your professional responsibilities and personal needs.
    • Professional Development
      • Your growth matters to us! We provide access to a range of training programs, workshops, and reimbursement for certifications and courses, helping you continuously expand your skills and advance your career.
    • Generous Time Off
      • We offer unlimited paid time off (PTO), which covers vacation, sick leave, holidays, and personal days. We support you in maintaining a healthy work-life balance, so you can perform at your best.
    • Team Member Recognition
      • We appreciate and celebrate the hard work and achievements of our team. Our team member recognition programs are designed to acknowledge your contributions and ensure you feel valued at every step of your journey with us.

    Hiring Process

    • Intro Call – A brief conversation to get to know you, discuss your background, and determine if there's a mutual fit.
    • Predictive Index Assessment – We use the Predictive Index to understand your natural strengths and how they align with the role and our team dynamics.
    • Interviews – A combination of technical and cultural interviews, focused on your expertise, problem-solving abilities, and alignment with our core values.
    • Debrief – Our team will come together to discuss your fit for the role and next steps.
    • Offer – If all goes well, we’ll extend an offer and welcome you to the team!

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