Senior Customer Technical Program Manager - AI Datacenter

Responsibilities

• Define program schedules, deliverables, and milestones aligned with customer requirements
• Translate customer needs into actionable plans across multiple teams
• Lead cross-functional teams through high-priority issues and objectives
• Act as the company’s representative to the customer, managing program engagements
• Drive execution from design through production deployment, ensuring quality and acceptance
• Champion post-deployment support by managing critical issues
• Monitor production schedules and yields, collaborating with manufacturers
• Communicate program status and risks to stakeholders proactively

Qualifications

• Bachelor's or Master's in Computer Science, Engineering, or related field, or equivalent experience
• 8+ years of program or project management experience in IT
• Strong technical background in hardware/software engineering working with hyperscalers and OEM/ODMs on AI projects
• Proven history of leading complex global programs from concept to deployment
• Outstanding program management, communication, and organizational skills
• Experience coordinating across global teams in multicultural environments
• Excellent interpersonal skills with the ability to simplify complex technical concepts