Jobs · Customer Service · Virginia

Senior Customer Engineer, National Security, Google Public Sector

Google · Reston, VA · 1 mo ago
On-siteCustomer ServiceFull-time

About the role

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Responsibilities

  • Partner with technical Sales teams to differentiate Google Cloud to our customers.
  • Help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks.
  • Use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in deploying air-gapped software and working on air-gapped networks with classified deployments of hardware, software, and generative AI capabilities.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.
  • Experience with security concepts such as encryption, identity management, and access control.
  • Ability to travel 10% of the time domestically and internationally as required.

Qualifications

  • Must possess an active Top Secret/SCI security clearance with current polygraph.

Skills

  • Experience with software and cloud based compliance requirements, such as Federal Risk and Authorization Management Program (FedRAMP) and Cyber-security Maturity Model Certification (CMMC).
  • Experience in migrating applications and services to cloud platforms.
  • Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
  • Experience prospecting, building, and maintaining customer relationships from scratch, with excitement for building Greenfield territories in government accounts.

Benefits

  • Health, dental, vision, life, disability insurance.
  • Retail Benefits: 401(k) with company match.
  • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment.
  • Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary).
  • Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks.
  • Baby Bonding Leave: 18 weeks.
  • Holidays: 13 paid days per year.

Pay

US: $152000 - $221000 (USD) + 42.86% bonus target + equity + benefits

Schedule

Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information.

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