Senior Customer Engineer, Federal

1. About Our Client:This organization operates in the edge infrastructure industry, delivering computing, connectivity, and sovereign AI/ML solutions to remote locations worldwide. Their technology supports diverse sectors including energy and defense, with deployments across over 60 countries. Backed by significant funding exceeding $200 million and partnerships with leading technology firms like Microsoft, Starlink, and NVIDIA, the organization focuses on bridging the digital divide by providing innovative infrastructure solutions in challenging environments. 2. About the Opportunity:The Senior Customer Engineer, Federal role serves as a critical bridge between technical expertise and sales efforts. The position is responsible for translating complex technical products into tailored solutions that meet client needs, thereby driving revenue growth. This role involves close collaboration with sales teams to deliver technical demonstrations, manage client engagements, and influence solution strategies, contributing directly to the organization''s success in the marketplace. 3. Responsibilities:Demonstrate ownership and initiative by proactively addressing challenges and supporting the team.Provide expert technical guidance to customers and sales colleagues on the organization’s products and services.Lead technical demonstrations, proof-of-concepts, and workshops tailored to client needs.Collaborate across departments to support sales activities including customer engagement, technical scoping, and proposal development.Build and maintain strong relationships with key client stakeholders, serving as a trusted technical advisor.Monitor industry trends and competitive developments to identify opportunities for product innovation.Support and educate field sales teams on technical concepts, product features, and sales strategies. 4. Requirements:U.S. citizenship with eligibility for Secret or higher security clearance.Bachelor’s degree in Computer Science, Engineering, or related field; advanced degree preferred.Minimum of 5 years experience in pre-sales, sales engineering, or solution architecture roles supporting technical products.Solid understanding of networking and connectivity fundamentals including IP addressing, firewalls, SD-WAN, and satellite or cellular systems.Familiarity with cloud platforms, virtualization, containerization technologies, and modern enterprise infrastructure.Expertise in at least one core technical domain such as AI/ML infrastructure, connected devices, or data center systems.Strong communication and presentation skills capable of engaging both technical and non-technical audiences.Ability to navigate ambiguity and manage multiple priorities effectively.Willingness and ability to travel, including potentially internationally. 5. Pay Range and Compensation Package:The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.