Senior Customer Engineer

Responsibilities

• Provide technical expertise on the company’s products to customers and internal teams
• Map solutions to customer needs, integrating both technical and business requirements
• Support technical stakeholders to boost the company adoption and realization of value
• Create lab environments and playbooks for product demonstrations and evaluations
• Collaborate with the Product team to provide feedback and insights for product enhancements

Qualifications

• 2+ years in a Customer Engineering or technical customer facing role with a total of 4+ years in the data ecosystem
• Familiarity with cloud data infrastructures and API-driven integration platforms
• Experience in configuring and troubleshooting complex enterprise software solutions
• Proficient in using AI tools to address business challenges and optimize workflows
• Bachelor's degree or equivalent work experience required

Pay

$140,000 – $175,000 annually

Schedule

Remote - US based candidates only, no visa sponsorship available