Senior CRM Engineer (Contractor)

About Us

The Knights of Columbus is a tax-exempt Catholic fraternal benefit society that provides financial security to members and their families through life insurance, long-term care insurance, disability income insurance, investment, and annuity products. Charity is at the core of our mission: our profits are donated to help those in need and to support our faith—$1.73B over the past ten years. While we have many employees who are not Catholic, we follow the Church’s teachings in our investment strategies and employee benefits. As part of our religious mission, we support the pro-life cause, oppose assisted suicide and euthanasia, evangelize for the Catholic faith, and aid Christians facing religious persecution in the Middle East. We support our two million members as they volunteer to help others in parishes and communities worldwide.

Responsibilities

• Create Microsoft Power Apps
• Develop Proof of Concepts (PoCs) to test new functionalities
• Design, develop, test, and implement D365 PowerApps and related flows
• Design, develop, test, and implement custom features and processes in Microsoft Dynamics
• Participate in business case creation and estimation of work
• Recommend and implement best practices for the Knights of Columbus
• Consult with business to modernize processes by leveraging PowerApps and automation
• Assist in communicating new features released to users
• Create and maintain application solution documentation
• Assist in writing user guides for newly developed apps
• Monitor and troubleshoot performance or other issues when needed
• On-call and/or after-hours work required

Requirements

• Bachelor’s Degree in Computer Science, engineering, or relevant field
• 6+ years of hands-on CRM experience
• 3+ years of building PowerApps and Flow structure-driven Apps
• 8+ years of IT experience
• At least 4 years of hands-on development experience with CRM solutions, D365/CRM, and/or Power Platform
• Experience with integration within the M365 ecosystem and Microsoft Dataverse/Common Data Service
• Excellent UI design skills and hands-on experience designing and developing entities in PowerApps
• Good exposure to Common Data Services like Dataverse and integration with CRM solutions like Dynamics 365
• Experience using API custom-connectors within PowerApps
• Must be able to manage multiple projects simultaneously and work well under pressure
• Must be self-motivated, able to work independently, and interact professionally with people at all levels
• Must demonstrate up-to-date expertise in D365 CRM (Power Platform, Power Automate, Apps), .NET development, Portal Development, Power BI, and Azure
• Strong problem-solving skills—must be able to think critically and independently
• Authorization to work in the United States is required (this position is not eligible for visa sponsorship)

Physical Demands

Physical demands information is available upon request.