Senior Critical Infrastructure Mechanical Engineer- Supply Chain and Rack Testing Facility, Field Engineering
About the role
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. This is a first-of-its-kind role in a Supply Chain Facility Management (SCFM) space, which is responsible for the receiving, testing, staging, and logistics of rack hardware before deployment to data centers. The engineer will support the facility's cooling infrastructure (not the IT equipment itself), ensuring the physical environment supports safe and reliable rack testing operations.
As an Amazon Critical Infrastructure Field Engineer, you will provide full life-cycle engineering support across Amazon's SCFM facilities and Data Centers (DCs). You will serve as the primary engineering subject matter expert (SME) for your region, partnering with the SCFM team, Integrated Facilities Management (IFM) partners, and cross-functional stakeholders to maintain the safety, reliability, and operational efficiency of critical building infrastructure.
Key job responsibilities
- Troubleshoot, conduct Root Cause Analysis (RCA), and create Corrective Action (CA) documentation for equipment failures
- Conduct feasibility studies for existing facility upgrades, review design solutions, improve availability, increase efficiency, and reduce operational cost, including Liquid Cooling technology enablement for Server and Rack Test environments
- Drive standardization of space planning, design implementation, and construction practices, leveraging core competency in facility and project management to deliver operational efficiencies to partner teams across AWS Infrastructure Services (AIS)
- Navigate through ambiguity and directly support operational issues with minimum technical guidance, complex operating procedure reviews, critical equipment assessments, and on-site event support with cross functional teams
- Interface with internal teams including hardware engineers, Fleet Remediation Engineering, program managers, Environmental Health & Safety, Control, Design and Construction teams to promote standards that maintain consistency and reliability across the facilities
- Initiate and lead engineering audits, including on-site visits and produce reports outlining risks with recommended mitigations and lead remediations through implementation
- Act as resident engineer during new construction and fit-out projects. Support construction, review commissioning scripts and acceptance criteria, and turnover of new facilities
- Review preventive maintenance programs, ensuring proactive building preventive maintenance and optimal facility performance in partnership with the Integrated Facilities Management (IFM) partners
- Excited about a mix of office and field work. 25 % or more domestic and international travel may be required
Basic Qualifications
- Bachelor's degree in mechanical engineering or equivalent
- 6+ cumulative years of experience with industrial, municipal, or commercial facility engineering including but not limited to Supply Chain / manufacturing facilities, data centers, or oil/gas facilities
- Must have a valid driver's license and reliable personal transportation by start date
Preferred Qualifications
- Experience reading and interpreting construction drawings and specifications
- Experience with BMS and EPMS control systems and data collection or trending
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
- Experience with the design, construction, operation, or maintenance of mission critical or large-scale Supply Chain / manufacturing facilities, including greenfield builds and facility upgrade programs
- Experience with Liquid Cooling technologies or other advanced mechanical systems in a manufacturing or test/operational environment
- Registered Professional Engineer (PE) and/or advanced degree in engineering, or related field
Skills and attributes
- Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty
- Are detail and data oriented
- Have experience managing engineering projects and consultants
- Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design)
- Be inclined to get into the field to see things up close
- Possess leadership and problem-solving skills, with a demonstrated ability to drive results across cross-functional teams including hardware engineers, program managers, QS, and IFM partners
- Ability to develop solutions and execute plans on complex facility and infrastructure projects, including new technology enablement such as Liquid Cooling
- Possess excellent communication and writing skills, with attention to detail and the ability to manage and communicate results to senior leadership
- "Think Big" — seeing beyond barriers and challenges to reset the bar for Amazon facility standards globally
Pay
USA, KY, Florence - 136,600.00 - 184,800.00 USD annually
Benefits
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- Paid time off
- Parental leave