Senior Counsel

Identifying Recruitment Fraud

• Requests for personal information, such as passport details or banking information.
• Requests to contact other companies/individuals that you’re connected to (e.g., lawyers, bank officials, travel agencies, courier companies, visa/immigration processing agencies).
• Requests to pay a fee to process or assist with a job application.
• An offer to pay a percentage of a fee is requested if the candidate pays the remaining amount.
• An urgent request for the applicant to take action on the correspondence or offer.
• Requests to purchase office equipment.

What you should do:

• Keep a complete record of all communications for further investigation if necessary. Save the subject line, headers and message content.
• Email security@helloheart.com and include all relevant evidence, including job posting information and email or chat correspondence.
• Contact your local police or legal authority and provide them with all information you may have from the senders.
• Report any emails as SPAM/Phishing with your email provider.

DO NOT:

• Respond to unsolicited business propositions and/or offers of employment from people with whom you are unfamiliar.
• Disclose your personal or financial details to anyone you do not know.
• Send any money. Hello Heart does not ask for money transfers or payments from applicants to secure an application, interview, or job. Ever.
• Engage in further communication if you believe it may be fraudulent.