Senior Corporate Travel Agent

About the role

The Corporate Travel Agent is responsible for planning, booking, ticketing, and managing end-to-end business travel for employees while ensuring compliance with company travel policies, cost controls, and service-level expectations. This role supports travelers before, during, and after trips, handling complex itineraries, changes, and disruptions with professionalism and urgency.

Responsibilities

• Book, ticket, and manage domestic and international travel, including air, hotel, car rental.
• Ensure all travel arrangements comply with corporate travel policies and negotiated supplier agreements.
• Provide real-time traveler support for itinerary changes, cancellations, delays, and emergencies.
• Must have experience in corporate booking tools and GDS platforms (e.g., Concur, Sabre).
• Advise travelers on visa requirements, passports, travel restrictions, and health/safety guidelines.
• Cook up with airlines, hotels, and travel suppliers to resolve issues and secure best available options.
• Track unused tickets, credits, and exchanges to maximize cost recovery.
• Support duty-of-care initiatives and traveler tracking.
• Provide exceptional customer service to executives, frequent travelers, and internal stakeholders.

Requirements/Qualifications

• Qualifications & Skills
• 10 +years of recent experience in corporate travel management or travel agency environment
• Strong knowledge of airline fare rules, ticketing, exchanges, and international travel requirements.
• Highly skilled in routing/pricing/split ticketing
• Proficiency with minimum 5 years' recent experience ticketing in GDS systems (SABRE) and online booking tools
• Excellent customer service, communication, and problem-solving skills
• Able to manage multiple itineraries in a fast-paced environment
• High attention to detail and accuracy
• Comfortable working with VIP travelers and confidential information
• Experience supporting executive or complex international travel
• Knowledge of corporate travel policies and expense management
• Familiarity with duty-of-care and risk management practices

Physical Attributes

• 100% inside, normal business hours, work remote

Microchip Technology Inc.

• All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.