Senior Copilot Studio Developer
GHD · Irvine, CA · 3 wk ago
HybridCustomer Service$113k/yrFull-time
The Global IS Team is on the lookout for a Senior Copilot Studio Developer to join our Houston or Irvine office locations. This role involves building, configuring, and maintaining advanced Copilot Studio agents that support business use cases at scale. Key responsibilities include:
- Translating business needs into well-designed AI solutions
- Integrating knowledge sources and automation
- Following established architecture and governance standards
- Mentoring other builders and contributing to best practices
- Ensuring Copilot solutions deliver measurable business value
- Partnering with business stakeholders to shape use cases, define success metrics, and translate requirements into agent designs
- Integrating agents with GHD enterprise data sources (including Microsoft Fabric, SharePoint, Dataverse, and line-of-business systems)
- Working closely with the Power Platform Solution Architect, Copilot Platform Administrator, and Astein Meland's development function
- Contributing to code review, pattern review, and pre-production gating for agents built by other GHD teams
- Staying updated with Microsoft's Copilot Studio and Agent 365 roadmap, prototyping emerging capabilities, and advising AI Foundations Leadership on investment areas
Qualifications
- Bachelor’s degree in Computer Science, Software Engineering, or a related discipline, or equivalent professional experience
- 5+ years of software or low-code development experience, with at least 2 years focused on Microsoft Power Platform and at least 1 year delivering Copilot Studio or Power Virtual Agents solutions in production
- Demonstrable portfolio of at least one Copilot Studio agent or comparable conversational AI solution deployed in a governed enterprise environment
- Experience integrating with Microsoft Graph, Dataverse, SharePoint, and custom APIs, including authentication patterns such as OAuth and service principals
- Microsoft certifications preferred: PL-400 Power Platform Developer; PL-7001 or equivalent Copilot Studio credentials; AI-102 Azure AI Engineer
- Experience coaching or mentoring citizen developers, or running enablement programs such as hackathons, office hours, or maker communities
- Strong hands-on delivery experience with Microsoft Copilot Studio (or earlier Power Virtual Agents), including topics, generative answers, knowledge sources, actions, authentication, and channel configuration
- Deep Power Platform proficiency, particularly Power Automate flows and Dataverse, with the ability to integrate against REST APIs, Graph, and enterprise systems via custom connectors
- Practical prompt engineering skill for Copilot grounding and agent behavior, including evaluation, testing, and iteration against real user scenarios
- Solid understanding of enterprise governance concerns: Purview sensitivity labels, DLP, Entra ID, and responsible AI principles as applied to agent design
- Clear communication skills with the ability to coach makers of varying technical depth, including running workshops, office hours, and code reviews
- Product mindset: focused on adoption, usability, and measurable outcomes, not just technical completion
- Comfortable working in an agile delivery model with Azure DevOps or similar, including backlog, sprints, and release management
- Curiosity and currency with the broader AI landscape (Microsoft, OpenAI, Anthropic, and adjacent tooling) sufficient to make informed technical choices within the Microsoft-first stack
Benefits
- Vary based on experience and location
- Equal opportunity employer
Pay
- $112,988 - $188,313K