Senior Coordinator, Executive Support

About the role

In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Senior Coordinator, Executive Support, who will provide executive support and constituent relationship management support to two senior leaders, with the potential to support additional leaders if needed. As a member of the Office of the Chief Executive Officer (CEO), this person will help identify opportunities to standardize and enhance the quality of our leaders' administrative support and assist with the daily operations of their regional hub as needed. This role is on the Office of the CEO team and reports directly to the Director, Executive Support.

Responsibilities

• Support Senior Leaders (85%). Provide administrative support to multiple executives, including scheduling in-person meetings and conference calls and managing their calendars
• Responsible for travel logistics, including booking flights, trains, rental cars, and hotel rooms, and ensuring all travel details are confirmed for your executives
• Facilitate weekly team joint check-in meetings to align on the executive's priorities and goals, utilizing Asana to allow for cross-team collaboration as needed
• Facilitate regular touchpoints with your executives to discuss urgent items
• Cook up logistics for meetings, including managing attendee invitations and responses, preparing and printing materials, arranging catering and travel, and overseeing on-site operations. Enter stakeholder data and project details into Salesforce
• Aid executives with managing their email inboxes, as needed, including finding missing receipts. Ensure timely, professional correspondence to internal and external stakeholders, and project-manage correspondence before and after meetings
• Execute or assist with ad hoc projects and tasks across the organization (Team Step Backs, Braven Summit, All-Staff Retreat, etc.)

Requirements

• Minimum Requirements: At least two (2) years of administrative experience, including calendar management
• Proficiency in Microsoft Suite applications (Outlook, Word, Excel, PowerPoint) and G-Suite (Google Drive, Google Docs, Google Forms, Google Sheets, and Gmail)
• Preferred Qualifications: Strong critical thinking, written, and interpersonal communication skills; Ability to flawlessly manage multiple projects concurrently and independently; Strong professional judgment and maturity; Sensitivity in managing confidential information, and the ability to exercise discretion; Strong customer service ethic; Seeks out feedback, is receptive to feedback given proactively, and actively uses it to improve; Interacts comfortably and authentically with people who have a range of identities, personalities, and ways of operating; Ability to effectively manage up to ensure the timely completion of projects and tasks; Stays focused on the objective and solutions when things are ambiguous or changing
• Bachelor's degree or equivalent experience
• Proficiency in Salesforce, Zoom, Jira, Asana, Slack, and online travel booking
• Adaptability to new systems and project management software (Asana, etc.)
• Extraordinary organizational skills and attention to detail
• Demonstrated commitment to building strong, welcoming cultures that help develop others
• Exemplification of Braven's core values
• Experience that has informed your belief in Braven's mission and has prepared you to work with or for Braven's student Fellow population