Senior Coordinator, DTC Outbound Logistics
VF’s Senior Coordinator, DTC Outbound Logistics plays a critical role in optimizing VF's Direct-to-Consumer transportation network by supporting strategic initiatives, driving operational excellence, and delivering data-driven insights across the fulfillment ecosystem. This position serves as a key liaison between VF business partners, distribution centers, and transportation providers to ensure cost-efficient, reliable, and customer-focused delivery solutions.
About the role
The role requires strong analytical capabilities, cross-functional collaboration, and the ability to independently manage projects and operational priorities in a fast-paced environment. The Senior Coordinator will help shape transportation strategies, support continuous improvement initiatives, and ensure consistent execution across multiple brands and distribution locations.
Responsibilities
- Support the development and execution of outbound transportation strategies focused on service, speed, cost optimization, and customer experience.
- Independently manage transportation-related projects and workstreams from planning through implementation.
- Partner with internal stakeholders and external carriers to identify opportunities for network optimization and process improvements.
- Serve as the logistics representative on cross-functional initiatives involving fulfillment, transportation, customer experience, eCommerce, store operations, and supply chain teams.
- Build and maintain strong relationships with carrier partners to drive operational performance and continuous improvement.
- Develop transportation analyses, reporting, and performance scorecards to support strategic decision-making.
- Monitor transportation KPIs and identify trends, risks, service gaps, and cost-saving opportunities.
- Utilize transportation and fulfillment data to recommend routing, carrier, and service-level enhancements.
- Translate complex operational data into actionable business recommendations for leadership and cross-functional teams.
- Maintain multi-channel outbound shipping data from America’s DCs monthly, ad-hoc as needed.
- Support transportation execution across VF's fulfillment network, including eCommerce fulfillment, returns, Ship-from-Store, and retail store delivery programs.
- Manage routing configurations, carrier service selections, and transportation system maintenance to support operational requirements.
- Partner with distribution centers and transportation providers to ensure service commitments and customer delivery expectations are met.
- Lead resolution of transportation disruptions and escalations while minimizing customer impact.
- Support carrier peak season planning, capacity management, and network readiness activities.
- Maintain transportation-related system configurations, business rules, and routing logic within supported platforms.
- Act as a subject matter expert for transportation systems, carrier capabilities, fulfillment processes, and network optimization.
- Identify, develop, and implement transportation process improvements that drive efficiency, service, and cost savings.
- Establish and maintain operational controls, standard operating procedures, and compliance processes.
- Lead ad hoc projects, analyses, and business initiatives as assigned.
- Provide transportation expertise and support to Operations, Planning, Distribution, Customer Service, and Brand partners.
Requirements
- Bachelor's degree in Business, Supply Chain, Logistics, Operations, or related discipline; equivalent experience considered.
- 3+ years of experience in logistics, supply chain, or transportation operations.
- Strong analytical, problem-solving, and decision-making skills with the ability to interpret large datasets and identify actionable insights.
- Demonstrated ability to independently manage projects and influence stakeholders across multiple functions.
- Experience supporting parcel, final-mile, and omnichannel fulfillment operations.
- Knowledge of carrier operations, service levels, pricing structures, and transportation performance metrics.
- Advanced proficiency in Excel and experience with AI, Tableau, Power BI, or similar visualization tools.
- Working knowledge of transportation, warehouse, and enterprise systems such as SAP, Infor Nexus, Manhattan/PKMS, or similar platforms.
- Strong verbal and written communication skills with the ability to present findings and recommendations to business partners and leadership.
- Ability to thrive in a fast-paced environment with competing priorities and changing business needs.
- Willingness to travel as business needs require.
- Ability to provide operational support outside of standard business hours, including evenings, weekends, and holidays, during peak seasons, carrier disruptions, system implementations, and other critical business events.
- Ability to respond with urgency and make timely decisions during transportation service interruptions, peak volume periods, and customer-impacting events.
- Hybrid role based in Denver, CO.
Pay
Hiring range: $69,120.00 USD - $86,400.00 USD annually. This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential.
Benefits
Detailed information on benefits will be provided during the hiring process. A general overview of each benefit program offered, including medical plan rates, can be found at www.MyVFbenefits.com under "Looking to Join VF?"