Senior Coordinator/Assistant Manager of Operations, NOYZ

About the role

NOYZ is a fast-growing fragrance brand redefining modern scent culture through elevated products, operational excellence, and speed-to-market execution. We are seeking a highly organized and solutions-oriented Operations professional to support and scale our logistics, distribution, and fulfillment functions.

Key Responsibilities

• Distribution & Logistics Excellence
  • Primary liaison for our 3PL partners, working closely to monitor daily outbound shipments and service levels.
  • Retailer Success: Support retail business by ensuring routing guide compliance, EDI workflows and proactively managing any chargeback disputes.
  • Logistics Management: Coordinate day-to-day logistics and documentations with freight forwarders, Small Parcel courier and customs brokers.
• Fulfillment & Inventory Operations
  • Order Accuracy: Audit fulfillment reports to ensure orders are processed timely and accurately.
  • Inventory Control: Lead monthly reconciliations between ERP, Netsuite, WMS and contract manufacturers to ensure data integrity.
  • Production Support: Assist with component tracking and finished good arrivals to ensure product launch readiness.

Qualifications

• Bachelor’s degree in Operations, Supply Chain, Logistics, or related field.
• 2-4 years in operations, logistics or supply chain roles, within beauty, fragrance, or CPG space.
• Strong understanding of hazmat (fragrance) shipping regulations and logistics requirements.
• Experience managing 3PL partners and monitoring operational performance metrics.
• Proficiency with NetSuite, WMS, retail portals, EDI workflows, and Microsoft Excel.

Preferred Qualifications

• Startup Agility: A resilient, "no task too small" mindset; you stay calm under pressure and thrive in the fast-paced, ever-changing environment of a growing brand.
• Experience with Shopify and/or TikTok Shop backend operations.