Senior Controls Systems Engineer

What You'll Do

• Act as the regional technical expert for control systems that support conveyors, sortation, scanners, cameras, print-and-apply, and robotics.
• Provide reactive support for complex downtime events, addressing critical issues, troubleshooting, remediation, and root cause analysis.
• Collaborate with onsite Maintenance Managers and CSEs to ensure controls standard work, change control, and documentation are accurate, current, and consistently applied.
• Lead and approve (or coordinate approval of) regional automation and controls change requests through the appropriate systems and governance.
• Manage regional controls condition assessments and lifecycle/upgrade path planning; interpret outcomes into prioritized development plans and capital or expense proposals.
• Drive proactive performance management by monitoring network indicators (uptime, efficiency, chronic faults, MTBF/MTTR, system availability) and implementing corrective actions to meet or exceed outstanding benchmarks.
• Develop and deliver training and mentoring for CSEs and maintenance teams (including recurring network training sessions), growing technical capability and reducing repeat failures.
• Lead or support commissioning readiness, acceptance testing, and standardization of new equipment launches; partner with Operations, Engineering, IT, and vendors to align resourcing, procedures, and validation.
• Identify and implement continuous improvement opportunities, including reliability enhancements, control logic improvements, alarm rationalization, and improved recovery procedures.
• Own drafting of Correction of Error (COE) / After Action items for major events; present outcomes, findings, and long-term solutions to leadership.
• Influence cross-functional partners (Operations, Safety, Facilities, Engineering, and Vendors) to improve system performance, safety, and scalability.

What You'll Need

• Bachelor’s degree or equivalent experience in Electrical Engineering, Controls Engineering, Mechatronics, or a related field.
• 6+ years of progressive experience in PLC-based controls build, development, troubleshooting, and support within automated fulfillment, distribution, manufacturing, or material handling environments.
• Strong background in industrial controls platforms (Rockwell/Allen-Bradley preferred), HMI creation, and industrial networking technologies (EtherNet/IP, device networks, scanners/sensors).
• Strong understanding of WMS/WCS/WES integrations, PLC network topology, and field device interface development (scanners, cameras, print-and-apply, servo/VFD systems).
• Demonstrated ability to lead cross-site technical initiatives, set standards, and drive measurable performance improvements.
• Demonstrated skill in identifying root causes and transforming insights into lasting corrective measures.
• Working knowledge of motor controls (starters, VFDs) and standard electrical components; ability to troubleshoot end-to-end controls/electrical issues.
• Strong project management, communication, and collaborator management skills; comfortable presenting technical topics to operations and senior leaders.
• Proficiency with MS Office (Excel/PowerPoint) and Visio (or equivalent) for documentation and technical communication.
• Ability to travel approximately 25% to 40% regionally, with occasional additional travel for launches or critical events.
• Ability to participate in rotational weekend and after-hours on-call support for blocking issues.