Senior Controls Service Specialist

Responsibilities

• Performs preventative maintenance and diagnostics on building systems and components according to the service agreement terms.
• Responds to customer service calls either on-site, remotely, or in an emergency situation. These calls could involve any and more of the following: check indicated points of trouble and repair, analyze full system, test components, apply corrective actions to repair system, and pulling points lists and alarm reports.
• Commissioning of Control and HVAC Systems.
• Troubleshoot component and equipment problems.
• Performs system checkout and assists in building systems startup for service installation projects.
• Manages time to complete assignments on time and within budget.
• Completes and submits service work orders and time reporting daily.
• The ability to develop estimates and put together a BOM and SOO for service opportunities.
• Conducts training on site for customer base.
• Delivers technical support, coaching and direction to end users and coworkers when applicable.
• Perform other duties as required.

Requirements

• Bachelor's degree in electrical engineering, mechanical engineering, or a related field.
• Minimum of 4+ years of hands-on experience in the field of DDC control systems for commercial buildings.
• Hands on experience with BAS controls.
• Niagara N4 Technical Program Certification.
• Experience with electronics and basic electrical circuits.
• Computer hardware and software skills.
• Knowledge of DDC Control Theory and Applications.
• Knowledge of mechanical systems (e.g., RTU’s, AHU’s, VAV’s, VFD’s, Split Systems, Pumps, Motors, Boilers, Chillers and Cooling Towers).
• Ability to work independently and unsupervised.

Qualifications

• Additional qualifications include but not limited to:

Skills

• Technical knowledge of building automation systems (BAS).
• Problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.

Benefits

Comprehensive benefits package, including health insurance, retirement plans, and paid time off. Employees may also be eligible for performance incentives, bonuses, commissions, or equity, depending on the role.