Senior Contracts Manager

Responsibilities

• Independently draft, review, negotiate, and manage a high volume of commercial agreements within Lattice’s contracting playbooks, approval framework, and risk tolerances.
• Lead negotiations involving SaaS order forms, terms of service, master services agreements, data processing agreements, service level agreements, amendments, renewals, trials, AI-related terms, termination agreements, and related customer documents.
• Review and negotiate vendor, supplier, and service-provider agreements, coordinating with Procurement, Privacy, Security, Finance, and business owners based on the services involved and the risks presented.
• Support technology partnerships, integrations, referral programs, sponsorships, events, speaker engagements, and other strategic or marketing relationships.
• Serve as a primary point of contact between Legal and business stakeholders, providing practical guidance on contract structure, risk allocation, negotiation strategy, approval requirements, and escalation paths.
• Exercise independent judgment to resolve matters within established parameters and promptly escalate material legal, financial, privacy, security, product, or operational risks with a concise analysis and recommended approach.
• Partner with Privacy, Security, Product, Finance, and other subject-matter experts to ensure contractual commitments are accurate, operationally feasible, properly approved, and tracked where appropriate.
• Manage numerous concurrent negotiations with strong prioritization, responsiveness, and ownership from intake through signature.
• Maintain accurate contract records, approvals, metadata, and final documentation across Ironclad, Salesforce, Zip, and related systems.
• Identify recurring negotiation patterns, operational friction, and emerging risks, and translate those observations into improvements to templates, playbooks, fallback positions, training, and self-service resources.
• Use approved AI and legal technology tools to accelerate contract review, compare proposed language against playbooks, identify issues, support drafting, summarize negotiations, and improve reporting and workflow efficiency.
• Help develop meaningful reporting on contract volume, cycle time, negotiation trends, escalations, and other indicators that can improve the contracting function and the broader business.
• Stay informed about developments affecting commercial contracting, SaaS businesses, data privacy, AI-enabled products, and contracting technology.

Requirements

• Five or more years of relevant experience negotiating and managing commercial technology agreements, preferably in a high-growth SaaS or technology company. Equivalent combinations of legal, contracts, and business experience will be considered.
• Demonstrated