Senior Content Manager
Swooped · United States · Yesterday
RemoteRemoteManagementFull-time
About the Opportunity
The company stands out in the cybertech ecosystem for its commitment to revolutionizing cyber threat management with a proactive approach. Its mission is to develop innovative open-source solutions designed to anticipate cyber threats, identify security gaps, and strengthen organizational security posture. The company's solutions are now trusted by over 6,000 public and private organizations worldwide. This role is seeking a Senior Content Manager to join the learning engine behind XTM One, OpenCTI, OpenAEV, and OpenGRC, and to take end-to-end ownership of content projects from concept through delivery.
Key Responsibilities
- Own end-to-end content for assigned projects — from learning design through production, quality review, and LMS delivery
- Design structured learning paths, courses, and certification programs aligned to learner personas and skill levels (beginner to advanced)
- Apply instructional design principles (e.g., ADDIE, Bloom's Taxonomy) to ensure content drives measurable learning outcomes
- Manage SME relationships across projects — coordinating with Product, Engineering, and Customer Success to ensure technical accuracy and relevance
- Maintain production cadence for projects: scripting, media production, review cycles, and publishing
- Own quality within project scope — including pedagogical soundness, tone consistency, and learner feedback integration
- Contribute to ILT (Instructor-Led Training) development in partnership with the Customer Training Consultant: storyboards, delivery scripts, and alignment with on-demand content
- Participate in a standing cross-lane harmonization function — shared style guide, tone/quality bar, and template standards — co-owned with peer Senior Content Managers and stewarded by the Director of Content Management
- Coordinate with Marketing on content launches and Academy positioning
Profile We're Looking For
- 3–5 years of experience in instructional design, technical content creation, or a related field in a B2B SaaS environment
- Demonstrated ability to own content end-to-end — from concept and design through production and delivery — without heavy process scaffolding
- Strong instructional design foundation: you know how to structure learning for outcomes, not just information transfer
- Experience managing multimedia production workflows (video, interactive content, visual design)
- Comfortable engaging directly with subject matter experts and translating technical depth into learner-accessible content
- Highly organized with strong project management instincts — you manage your own projects and don't drop threads
- Proficient in modern content and LMS tooling (e.g., Camtasia, Articulate, Notion, or similar)
- Comfortable working in a remote, async-first environment
- Autonomy, ownership, and team spirit
Bonus
- Experience in cybersecurity, open-source, or technical SaaS environments
- Familiarity with AI-assisted content production workflows
Why Join This Organization?
- Compensation & Benefits
- Equal Employment Opportunity