Senior Content Designer

Content Designer Location: Portland, ME Onsite Flexibility: Hybrid – 4 days in office Contract Details Position Type: ContractContract Duration: 12 monthsPay Rate: $70.00–$75.00 / Hour (USD)Shift / Schedule: Monday to Friday, 9:00 AM – 5:00 PMTravel Requirements: Not requiredWork Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Job Summary We are looking for an experienced Content Designer who is eager to solve meaningful problems and create seamless experiences spanning a broad digital and physical ecosystem. You'll get a chance to work with a team of creatives from diverse disciplines and industries and collaborate closely with the best design research team in the industry to generate insights, concepts and experiences. Our work environment appeals to self-motivated, flexible team players that have great interpersonal skills and lots of curiosity. We encourage hybrid talents with multidisciplinary expertise. As a Content Designer, you are a key member of the Human-Centered Design Practice. You're a great storyteller who is at ease presenting and discussing your work with clients and stakeholders. You challenge old ways of thinking and put the customer at the center of everything you do. Design thinking and User-Centered Design methodologies are second nature to you. You are fluent in today's digital trends, particularly mobile. If this sounds like you, we want to hear from you. Key Responsibilities Collaborate closely with designers to craft seamless digital customer experiencesWrite clear, accurate and compelling user interface copyCollaborate with project partners and Experience Strategy team to determine the business objectives that drive content strategyMake recommendations on user requirements for projects and contributes to project scoping and planningObtain competitive experience evaluations and customer data and establishes benchmarks for contentContribute to content creation governance and workflow as well as style, tone and voice guidelines, including recommendations around brand visionPresent content concepts in collaboration with designersWrite and design in accordance with design systemContribute to the development of the team's culture and quality standardsManage and administer design projectsCoordinate copy translation Required Skills Content strategy (5 years)Knowledge of online marketing, advertising and other interactive experiences (5 years)UX experience (5 years)Plain language expertise (5 years)Strong writing and editing skills (5 years)Expert writing, editing and proofreading skills, with experience writing for online required, kiosk, Voice and audio User Interface writingUnderstanding of interactive design and usability principles and how content strategy and creation contributes to the user experienceA passion for great experience designProficiency in adapting processes to meet project needsWillingness to collaborateSelf-motivated, flexible, organized, and accountableGood understanding of user-centered design and related design disciplines (experience strategy, visual design, UX writing, design research, interaction design)Strong portfolio demonstrating a range of UX writing abilitiesSeasoned writerFamiliarity with Figma/Figjam and Confluence/Jira Preferred Skills Banking experience is a plusExperience in a design-related discipline (industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.) is a major plus Education Requirements Degree in a writing or design related discipline (required) Required Experience 5–7 years of overall experience, with a minimum of 2 years in product design or creation of digital experiences Benefits Medical, Vision, and Dental Insurance Plans401k Retirement Fund About the Client This client is a leading financial services and banking institution — one of North America's largest, ranking as the sixth-largest bank on the continent by branches — serving approximately 22 million customers across Canada, the United States, Europe, and the Asia-Pacific region. Headquartered in Toronto, Ontario, it operates a full-service financial platform spanning personal and commercial banking, wealth management, insurance, and payment solutions, delivered through a team of over 85,000 employees worldwide. The organization has earned Great Place to Work Certification for ten consecutive years and embeds inclusion and diversity into its operations through its Ready Commitment corporate citizenship platform. Teams here span retail banking advisors, commercial lenders, wealth management professionals, risk analysts, and technology specialists — including UX, content design, and broader IT roles — all working within a respectful, team-oriented culture built around career development and long-term growth. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada. Job Number: 26-15402