Jobs · Public Relations

Senior Content Designer

CVS Health · Boston, MA · 3 wk ago
RemoteRemotePublic Relations$54k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes intro about CVS Health mission, then role description. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Qualified applicants with arrest or conviction records..." maybe that's EEO? It's about arrest records; likely considered EEO boilerplate, remove. Also "We anticipate the application window..." is application instruction? It's about window closing; maybe considered application instruction? The instruction says remove application instructions. So remove that line. We need to preserve all substantive info. Let's parse content: Intro paragraph: "We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time." That's about the company/mission. Could be "About the role"? Actually "About the role" heading is for role description. The intro is more about company; but we could put under "About the role" maybe includes that. However we need to follow instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have About the role containing the intro and role summary. Then "As a Senior Content Designer, you like being at the intersection..." That's role description. We need to separate sections: Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content for Responsibilities: list of duties: "Translate complex concepts...", "Conduct UX research...", "Create content and design ecosystems...", "Challenge the status quo...", "Drive collaboration...", "Lead other content strategists/designers...", "Facilitate workshops and design crits and own content reviews and iterations across stakeholders from product to legal." Also earlier: "You will draw upon your knowledge...", "You will collaborate with designers, researchers, product managers, engineering and other stakeholders with occasional direct support from your manager. You may also be called upon to mentor junior colleagues. When you have to show your work, you’ll love the chance to participate and run workshops and design crits." Those could be responsibilities too. We need to decide what goes where. Requirements: likely the "Experience 5+ years experience in UX writing , UX Design or Content Design 2+ years experience with Agile and lean UX/software development practices, including using product management software (Rally, Jira) 2+ years experience in web and app experiences 2+ years experience collaborating with internal team members, such as experience designers, accessibility experts and product managers2+ years experience in UX wire framing, UX flows, and shaping content for multi-disciplinary projects with prototyping software such as Figma and MiroExperience in health care, pharmacy or other regulated fields (insurance, finance, etc.) Experience with translation and transcreation best practices Deep knowledge of enterprise content management systems such as Adobe Experience Manager, Contentful, or similar Portfolio should include work on digital products and/or services, service design or human centered designs" That's a block of requirements. Qualifications: "Basic Qualifications Extensive experience with design software (Figma, Airtable, InVision, Miro)Experience with AI tools (Claude-Code, Claude integration with MCPs, FigmaMake, etc.)Experience collaborating across disciplines (design, design ops, research and usability, accessibility, product managers and engineering) Experience in working with and improving business requirements Comfortable with UX and Usability terminology, taxonomies and practices, including Design Thinking and Human-Centered Design methods, to solve problems and innovate Knows how and when to use inventories and audits, content frameworks, competitive analysis and mappingKnows when to collaborate and compromise and when to be the voice for the user and stand up for what’s right." Skills: maybe overlapping; but we could treat "Skills" as the bullet list of abilities? However we have many skill-like statements. Could combine Requirements and Qualifications and Skills? But we need to follow instruction: prefer a few substantive sections over many thin ones. So we could combine Requirements and Qualifications into one "Requirements" section, and maybe have "Skills" separate if distinct. But we have overlapping. Better: Use sections: About the role, Responsibilities, Requirements (including experience, qualifications, skills), Benefits, Pay. Schedule: we have "Anticipated Weekly Hours 40 Time Type Full time". That's schedule info (40 hrs/week, full time). So we can include Schedule section. Benefits: we have description of benefits: "Great Benefits For Great People ... medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility." Also mention bonus/commission etc. That's benefits. Pay: we have pay range and bonus info. Thus sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. We should not include Qualifications or Skills separately if we merge into Requirements. Now we need to format:

About the role

then

... maybe multiple paragraphs. For lists: use

  • for any list of duties/requirements/benefits. We need to preserve all substantive info; do not invent or summarize away detail. So we must keep specifics like years, tools, etc. We need to be careful not to include boilerplate like "Our people fuel our future..." maybe that's about culture; could be part of About the role? It's substantive but not boilerplate. It's about culture; we can keep. Also "Our teams reflect the customers..." that's also culture; keep. Now let's extract and structure. About the role: combine intro mission and role description. Paragraph 1: "We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time." Paragraph 2: "As a Senior Content Designer, you like being at the intersection of content and design. You understand that content that's well designed is easy to follow and understandable. As a champion for our users, you organize and present content in a meaningful way. You will draw upon your knowledge of content, design and UX best practices, brand guidelines, accessibility standards and competitive research to simplify the user experience. You will collaborate with designers, researchers, product managers, engineering and other stakeholders with occasional direct support from your manager. You may also be called upon to mentor junior colleagues. When you have to show your work, you’ll love the chance to participate and run workshops and design crits." That's about the role. Now Responsibilities: list items. We need to extract responsibilities from the posting: - Translate complex concepts and processes into compelling, easy-to-follow design with exceptional content. - Conduct UX research and champion data science to understand user behaviors and uncover new opportunities to reach customers with appropriate content and reduce friction. - Create content and design ecosystems for multiple channels, devices and touch points across user journey flows, meeting user needs and adhering to enterprise standards. - Challenge the status quo and know when to advocate for new design patterns versus relying on old systems. - Drive collaboration with designers, product managers, and diverse business stakeholders to inform requirements to think beyond the product lifecycle and optimize content and user journey. - Lead other content strategists/designers in developing user stories and providing guidance on priorities. - Facilitate workshops and design crits and own content reviews and iterations across stakeholders from product to legal. Also earlier responsibilities: "You will draw upon your knowledge..." but that's more about skills; we already covered. We could also include "You will collaborate with designers, researchers, product managers, engineering and other stakeholders with occasional direct support from your manager. You may also be called upon to mentor junior colleagues. When you have to show your work, you’ll love the chance to participate and run workshops and design crits." But those are similar to responsibilities; maybe include them. But to avoid duplication, we can incorporate them into responsibilities list. Now Requirements: combine experience, qualifications, skills. We need to list each requirement as bullet points. Let's parse the requirements block: "Experience 5+ years experience in UX writing , UX Design or Content Design 2+ years experience with Agile and lean UX/software development practices, including using product management software (Rally, Jira) 2+ years experience in web and app experiences 2+ years experience collaborating with internal team members, such as experience designers, accessibility experts and product managers 2+ years experience in UX wire framing, UX flows, and shaping content for multi-disciplinary projects with prototyping software such as Figma and Miro Experience in health care, pharmacy or other regulated fields (insurance, finance, etc.) Experience with translation and transcreation best practices Deep knowledge of enterprise content management systems such as Adobe Experience Manager, Contentful, or similar Portfolio should include work on digital products and/or services, service design or human centered designs" Then Basic Qualifications: "Extensive experience with design software (Figma, Airtable, InVision, Miro) Experience with AI tools (Claude-Code, Claude integration with MCPs, FigmaMake, etc.) Experience collaborating across disciplines (design, design ops, research and usability, accessibility, product managers and engineering) Experience in working with and improving business requirements Comfortable with UX and Usability terminology, taxonomies and practices, including Design Thinking and Human-Centered Design methods, to solve problems and innovate Knows how and when to use inventories and audits, content frameworks, competitive analysis and mapping Knows when to collaborate and compromise and when to be the voice for the user and stand up for what’s right." Education: "Bachelor or master's degree preferred in the field of Human Computer Interaction, Information Architecture, Technical Writing, English, or Journalism. Extensive work experience, academic work or certifications in user experience fields are also welcome." We could include education under Requirements as well. Now Benefits: "Great Benefits For Great People We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments." We should remove "Additional details about available benefits are provided during the application process and on Benefits Moments." That's maybe application instruction? It's about where to get details; could be considered application instruction. The instruction says remove application instructions. So we should remove that sentence. Keep the benefits list. Pay: "Anticipated Weekly Hours 40 Time Type Full time Pay Range The Typical Pay Range For This Role Is $54,300.00 - $145,860.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above." We need to separate Pay and Schedule. Schedule: "Anticipated Weekly Hours 40 Time Type Full time

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