Jobs · Management · Illinois

Senior Content Analyst

Critical Mass · Chicago, IL · 2 wk ago
Management$85k–$120k/yrFull-time

About the role

This is a rare, high-impact position at the intersection of cutting-edge AI technology and complex government regulation. You'll serve as the organization's primary subject matter expert—bringing order, governance, and strategic control to AI implementation in one of the most heavily regulated environments in Fortune 500 government contracting.

Responsibilities

  • Serve as the go-to subject matter expert across all content and AI-related project work streams
  • Establish and maintain content governance frameworks, taxonomies, metadata standards, and business rules
  • Define guardrails, safety protocols, and compliance requirements for AI/LLM use in a heavily regulated government environment
  • Invent and maintain content governance frameworks, taxonomies, metadata standards, and business rules
  • Inventory, audit, and assess existing content and digital assets; implement automated processes for content discovery
  • Develop content standards, quality controls, and compliance policies
  • Flag content that bypasses proper review processes and coordinate corrections
  • Collaborate cross-functionally with UX, Creative, SEO, and Content teams across multiple concurrent projects
  • Monitor AI performance and content quality metrics; implement corrective actions
  • Translate complex regulatory and business requirements into clear content guidelines and operational frameworks
  • Work closely with the Director of Content on tactical oversight and strategic initiatives

Requirements

  • 7+ years in content management strategy, content operations, technical content architecture, or content analysis
  • 3+ years with AI/GenAI experience, specifically in heavily regulated industries (government, financial services, healthcare)
  • Proven experience with content governance, quality assurance, and compliance
  • Proficiency in Microsoft Excel, CMS platforms, and understanding of taxonomy & metadata
  • Technical content strategy background (NOT copywriting or editorial calendar experience)
  • Meticulous attention to detail, intellectual curiosity, and the initiative to discover insights independently
  • Ability to translate complex requirements into clear guidelines and documentation
  • Comfort navigating complex, bureaucratic, and highly regulated environments

Qualifications

  • Preferred: Airtable, Figma, CMS auditing experience, SEO knowledge, AI implementation in regulated industries

Skills

  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills
  • Experience with content management systems
  • Understanding of content governance, quality assurance, and compliance
  • Knowledge of AI/GenAI technologies

Benefits

Not specified

Pay

Chicago: $85,000-$120,000

Schedule

Not specified

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