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Jobs · OTHR · Indiana

Senior Consulting Engineer - AMER

ClickHouse · North Township, IN · 2 wk ago
OTHR$158k–$198k/yrFull-time

Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 4,000 customers and ARR that has grown over 250 percent year over year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads. The company’s sustained, accelerating momentum was recently validated by a $400M Series D financing round. Customers include Capital One, Lovable, Decagon, Polymarket, Airwallex, Meta, Cursor, Sony, and Tesla. We’re on a mission to transform how companies use data.

About the role

We are expanding our Support Services team, which delivers exceptional service to our customers worldwide. This role uniquely blends hands-on engineering, development assistance, and high-tier support, performing functions across Consultative Support, Engineering, and Support. You will work directly with strategic customers, providing guidance, case answers, and technical oversight, while also assisting with support cases for customers in our Support L1 to L3 tiers.

Responsibilities

  • Project Engineering & Consulting (50%): Serve as a team member on customer projects, focusing on design, architecture, integration, implementation, and documentation. This includes research, benchmarking, performance and functional testing, reference architectures, sizing, migration, integration, development, and tooling.
  • Consultative Support (50%): Provide case-initiated consultative support to strategic users, customers, and prospects, assisting with implementation, onboarding, production launches, and Proof of Concepts (POCs).
  • Provide architectural, technical, and migration assistance, including hands-on tasks.
  • Work as a member of the Support Team, handling L1 to L3 cases and communications when not actively assigned to customer projects.
  • Partner closely with ClickHouse Product Management, Engineering, and Sales to contribute to the product roadmap and account plans.
  • Develop and assist with a wide range of content, including Public and Internal Documentation, Knowledge Base articles, ClickHouse Learning, Reference Architecture, blogs, and benchmark results.
  • Assist with hiring and mentoring new team members as we grow and scale.
  • Be available for scheduling and on-call needs to deliver high-quality 24x7 support in a global, distributed environment, including up to 35% estimated onsite regional travel.

Requirements

  • 5+ years of experience in Professional Services, Support, Technical Accounts Management, Engineering/SRE, and/or Project Management roles.
  • 5+ years of relevant industry experience in implementing, operating, and/or supporting scalable, fault-tolerant, distributed database management systems ("DBMS").
  • Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, System or Network Administration, and big data.
  • Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers.
  • Expertise with a public cloud provider (AWS, GCP, Azure) and their infrastructure as a service offering (e.g. EC2).

Qualifications

  • Excellent communication skills and thrive in a customer-facing role, collaborating closely with Support Services, Engineering, and Sales teams.
  • Self-driven, curious, and eager to continuously learn and grow.
  • Mindset of teamwork, global engagement, empathy, and a drive for solving challenging problems.
  • Sense of adventure and urgency in building scalable, high-performing databases.

Skills

Bonus points:

  • Experience with ClickHouse.
  • Experience with OSS and open-source technologies, as a user, community member, or contributor.
  • Experience with Azure, GCP, or AWS.
  • Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ, or others.

Pay

The typical starting salary for this role in the US is $158,000 - $198,000 USD. In certain premium markets, such as the San Francisco Bay Area and the New York City Metro Area, the range is $176,000 - $220,000 USD. Actual compensation may vary based on factors including education, qualifications, certifications, experience, skills, location, performance, and business needs.

Benefits

  • Flexible work environment – globally distributed and remote-friendly, operating in over 20 countries.
  • Employer contributions towards healthcare.
  • Equity in the company – stock options for every new team member.
  • Flexible time off in the US; generous entitlement in other countries.
  • $500 home office setup for remote employees.
  • Global gatherings – opportunities to engage with colleagues at company-wide offsites.
  • Culture – instrumental role in shaping the culture of a rapidly scaling startup.

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