Senior Consultative Pharmacist

Become a part of our caring community.

About the role

The Senior Consultative Pharmacist consults with patients, pharmacies, and providers to provide patient care in the form of optimal medication therapy. Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Consultative Pharmacist educates members about the proper use and purpose of their medications. They respond to members’ questions via telephone and web chat regarding their prescriptions, over-the-counter medications, and general health as it relates to pharmacotherapy. They encourage safe, accurate, and timely usage of medications while resolving medication-related issues, such as prior authorization requirements, formulary alternatives, and medication access concerns. The Senior Consultative Pharmacist accurately records member interactions and recommendations to ensure continuity of care and regulatory compliance.

Responsibilities

• Consult with patients, pharmacies, and providers to optimize medication therapy.
• Educate members on the proper use and purpose of their medications.
• Respond to member inquiries via telephone and web chat regarding prescriptions, over-the-counter medications, and general health related to pharmacotherapy.
• Resolve medication-related issues, including prior authorization requirements, formulary alternatives, and medication access concerns.
• Encourage safe, accurate, and timely usage of medications.
• Accurately record member interactions and recommendations to ensure continuity of care and regulatory compliance.

Requirements

• Bachelor's degree.
• Active license with the Board of Pharmacy in the appropriate state.
• Ability to participate in Federal prescription programs.
• Proficient with computers.
• Focused, accurate, and highly productive work ethic.
• Ability to solve problems and encourage collaborative problem solving.
• Passion for contributing to an organization focused on continuously improving consumer experiences.

Qualifications

• Preferred: PharmD.
• Preferred: 3 plus years' experience in a high-volume community pharmacy practice environment.
• Preferred: Bilingual (Spanish).

Work at Home Requirements

• Self-provided internet service must meet the following criteria: minimum download speed of 25 Mbps and upload speed of 10 Mbps; wireless, wired cable, or DSL connection is suggested.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI/HIPAA information.
• Occasional travel to Humana's offices for training or meetings may be required.

Pay

The pay range reflects a good faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting. The range may vary based on geographic location and individual pay will depend on demonstrated job-related skills, knowledge, experience, education, and certifications.

$115,200 - $158,400 per year.

This job is eligible for a bonus incentive plan based on company and/or individual performance.

Benefits

Humana offers competitive benefits that support whole-person well-being, including:

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance.

Schedule

Scheduled weekly hours: 40.

About Us

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, and reliable pharmacy services and is committed to excellence and quality. Through home delivery, over-the-counter fulfillment, specialty, and retail pharmacy locations, we provide customers with simple, integrated solutions. We care for patients with chronic and complex illnesses and offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put patients at the center of everything we do. As the largest provider of senior-focused primary care, a leading provider of home healthcare, and a leading integrated home delivery, specialty, hospice, and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional, and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more at CenterWell.com.