Senior Consultant - Software Implementation (Remote)

About the role

Vault CRM is bringing next-generation technology to the Life Sciences industry. We are currently hiring for our implementation and post-implementation teams. Our ideal candidate will partner with our customers to ensure they are leveraging the full capabilities of solutions. This is a technical hands-on role requiring system solutioning, user setup, and technical troubleshooting day in and day out (no coding required).

Responsibilities

• Lead customer in process discover workshops that align on best practices and drive to solutions based on requirements
• Take complex client and solution concepts and articulate them to audiences of varying perception levels to provide application expertise and knowledge
• Create project deliverables and standards (e.g., including process standards)
• Plan, manage, and perform application build, test, and deploy activities
• Identify and monitor interdependencies between various program or project workstreams
• Mentor and develop junior team members to help facilitate a growing and collaborative team environment

Requirements

• 7+ years of demonstrated consulting or equivalent experience
• Industry experience in Life Sciences, Healthcare or CRM
• Proven track record meeting with senior management and executives as a subject matter expert
• Ability to take complex client and vendor concepts and articulate them to audiences of varying perception levels
• Strong presentation and solution design skills

Qualifications

• Experience working with life sciences customers (pharmaceutical, biotechnology, medical/diagnostic devices)

Skills

• Technical solutioning
• User setup
• Technical troubleshooting

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Pay

Base pay: $80,000- $200,000

Schedule

This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.

Company Information

• Veeva is a Public Benefit Corporation (PBC), which considers its public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
• Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture.
• Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities.