Senior Consultant (Microsoft Focus)

About the role

The Senior Consultant or Manager role within Centric’s Cleveland Business Unit is a business-focused consulting position centered on solving client problems, improving processes, enabling strategy, and guiding organizations through change. While this role is primarily business oriented, familiarity with Microsoft technologies—and the ability to understand how they support business outcomes—is considered a valuable differentiator.

Responsibilities

• Lead key workstreams within consulting engagements
• Serve as trusted advisors to business and IT stakeholders
• Drive meaningful outcomes through strong communication, facilitation, and problem solving skills
• Translate business needs into actionable recommendations, solution options, and implementation plans

Requirements

• 5–8+ years of relevant business, consulting, or industry experience
• Demonstrated success leading workstreams or significant components of client initiatives
• Strong analytical thinking and structured problem solving skills
• Proven experience in facilitation, meeting leadership, storytelling, and stakeholder engagement
• Ability to thrive in dynamic, cross-functional, and often ambiguous environments
• Excellent communication skills, with the ability to translate complex concepts into clear, actionable insights
• Strong professional presence, emotional intelligence, and sound judgment

Qualifications

• Preferred Qualifications: Experience in business consulting, business analysis, operational excellence, change management, or strategic planning. Consulting or professional services experience preferred. Familiarity with Microsoft workplace and collaboration tools (Teams, SharePoint, M365) and how they support business processes. Experience supporting proposals, pursuit conversations, or solution development. Understanding of project management fundamentals, delivery methodologies, or PMO practices. Experience working alongside technology teams implementing Microsoft or other enterprise solutions. Familiarity working with Microsoft account teams and working within the Microsoft ecosystem in Northeast Ohio.

Skills

• Optional Microsoft Certifications (Not Required, But Beneficial): These credentials help demonstrate foundational understanding of how Microsoft tools support business transformation: Microsoft 365 Fundamentals (MS900), Azure Fundamentals (AZ900), Power Platform Fundamentals (PL900), AI Fundamentals (AI900), and any applicable Microsoft “Associate” level certification related to productivity, business applications, or collaboration.

Benefits

• Total Rewards: We proudly offer competitive compensation, a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being, such as health coverage, wellness programs, 401K company match, self-managed PTO, and other unique incentives that celebrate your accomplishments.
• Remote and Hybrid Work Time Off When You Need It
• Benefits That Flex
• Professional Development

Pay

TBD

Schedule

Hybrid, Cleveland, OH