Senior Consultant, CIO Advisory (IT Outsourcing & Procurement)

About the role

CIO Advisory consultants help clients think strategically about talent and service delivery models, transforming operations through effective transformation management, strategic sourcing and optimizing people, process and technology. This position will advise clients on outsourcing strategies, M&A procurement and sourcing strategies, and vendor relationships, including IT outsourcing and service delivery model optimization.

Responsibilities

• Advising clients on outsourcing strategies, M&A procurement and sourcing strategies, and vendor relationships, including IT outsourcing and service delivery model optimization.
• Serving on client delivery teams as a program manager; structuring and managing your own work and the work of others within a workstream according to project workplan and Statement of Work (SOW).
• Supporting functional workstream planning and execution by collaborating with team members and client functional leads.
• Structuring and leading deliverables via thorough and effective data gathering, generating sound hypotheses, and delivering high-quality analyses.
• Leading procurement workstreams during mergers, acquisitions, and divestitures, and carving-out by assessing procurement organizations, supplier landscapes, spend, contracts, sourcing opportunities, operating models, and synergy value capture to support transaction objectives.
• Working with clients to develop detailed technical / operational requirements, service level agreements, pricing strategies and approaches, and writing RFP documents.
• Evaluating vendor proposals from a technical, operational, pricing / financial, and contractual perspective.
• Supporting clients through the contract negotiation process by participating in contract negotiation sessions.
• Performing procurement due diligence by evaluating supplier contracts, third-party risks, spend, procurement capabilities, and sourcing opportunities to identify cost savings, operational risks, integration considerations, and value creation opportunities.
• Building practice area capabilities (including AI capabilities), identifying and scoping practice development initiatives, leading onboarding activities, and leading training delivered to the practice.
• Engaging in account management processes including supporting account planning, developing and maintaining relationships with client peers, invoicing, resource allocations, and project financial management.
• Aiding team members with their integration into the team, providing instruction, assistance, and coaching on methodologies and work approaches.
• Modeling and mentoring more junior-level consultants day-to-day in personifying West Monroe values with clients, on project teams, and within individual relationships.
• Might serve as a Career Advisor to an intern or more junior-level consultant.
• Aid in recruiting, interviewing, and selecting campus and experienced new hire consultants.

Requirements

• Bachelor’s degree or equivalent experience required.
• 3-5 years of relevant IT outsourcing, service delivery model advisory, and M&A advisory experience; preferably in a business consulting environment.
• Previous experience managing multiple workstreams as a member or leader on IT outsourcing and M&A procurement projects.
• Exceptional written and verbal communication skills including the ability to create impactful and concise executive stakeholder-ready deliverables, and polished client-facing oral communication skills.
• Strong data visualization and analysis skills; comfortable using tools like Excel to analyze data and present key insights in a compelling way.
• Highly proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
• Demonstrated success within one or more of West Monroe’s core industries including Consumer & Industrial Products, Healthcare (payer/provider), Life Sciences, High Tech & Software, Utilities, Insurance, Banking, and/or Private Equity.
• A commitment to inclusion and diversity, and openness to new ideas and perspectives.
• Ability to travel up to 50%.

Qualifications

• Must have a Bachelor’s degree or equivalent experience.
• Experience in IT outsourcing, service delivery model advisory, and M&A advisory is required.
• Experience managing multiple workstreams is preferred.
• Excellent written and verbal communication skills are essential.
• Data visualization and analysis skills are crucial.
• Proficiency in Microsoft Office Suite is necessary.
• Experience in one or more of West Monroe’s core industries is beneficial.
• A strong commitment to inclusion and diversity is expected.
• The ability to travel up to 50% is required.

Skills

• Outsourcing strategies and M&A procurement
• Vendor relationships and IT outsourcing
• Procurement workstreams and M&A divestitures
• Technical and operational requirements development
• Service level agreements and pricing strategies
• RFP document writing
• Vendor proposal evaluation
• Contract negotiation and due diligence
• Practice area capability building
• Account management and relationship building
• Onboarding and training
• Collaboration and teamwork
• Client-facing communication
• Project management
• Leadership and mentoring
• Recruiting and interviewing

Benefits

• Medical, dental, and vision insurance
• Employee stock ownership program eligibility
• Annual bonuses
• Unlimited flexible time off
• Ten paid holidays per year
• Eligibility for ten weeks of paid parental leave upon hire

Pay

Salary range varies based on location:

• Seattle or Washington, D.C.: $116,000—$136,500 USD
• Los Angeles: $121,600—$143,000 USD
• New York City or San Francisco: $127,100—$149,500 USD
• Other locations: $110,500—$130,000 USD

Schedule

Full-time position with flexibility to accommodate client needs.