Senior Consultant (Business Analyst), High Tech

Responsibilities

• Built relationships with customers/systems integrators on complex implementation projects.
• Prior consulting experience with business process mapping and solution definitions for system implementations.
• Conducted business requirements workshops, performed fit/gap analysis, and worked with solution architect to estimate effort.
• Converted requirements into a design for system processes and necessary configurations.
• Worked closely with Solution Architect and other team members on design, data gathering, and testing activities.
• Documented requirements in the Model N format to be understood by the customer and Model N team members.
• Identified process improvements and guided customers through functional and business changes.
• Aided with data mapping and basic application configuration.
• Defined system property and resource changes based on customer specifications.
• Created, planned, and executed unit tests with assistance from other team members.
• Trained customer users as required on the system.
• Planned, facilitated, and assisted customers with user acceptance testing.
• Provided input to improve the process of delivering solutions to customers.
• Shared suggestions and knowledge with team members to optimize implementation methodology.
• Maintained accurate and timely written and oral communication with customer and project team.
• Delivered quality project tasks and deliverables on time and within budget.

Qualifications

• Minimum of 5+ years of experience on software implementation projects.
• Background of consulting skills in business or software environments.
• Clear and concise written and verbal communication skills.
• Strong experience taking business/client’s point of view and ensuring implementations meet the business/client expectations.
• Strong presentation skills.
• Industry expertise demonstrated in at least one of the following areas: Semiconductor industry; a related high-tech industry with proven experience with successful implementations of an ERP system on SAP or Oracle, or of a CRM implementation with SFDC; experience with managing transactions and deals within one of Model N’s focus industries.
• Demonstrated experience using generative AI tools (e.g., ChatGPT, Copilot, Claude, Gemini) to improve productivity, decision-making, or problem solving in a professional or personal context.
• Display ability to take initiative, think critically, analyze issues, manage ambiguity, and retain curiosity.
• Strong skills in organizing, collaborating, and relationship building.
• In-depth familiarity with MS Word, Excel, Visio, PowerPoint.
• Salesforce Certifications strongly preferred.
• Must be able to travel as required (up to 50%).

Benefits

• Unlimited PTO for salaried employees – because flexibility fuels success.
• Comprehensive medical, dental, and vision coverage.
• Health Savings & Flexible Spending Accounts.
• 401(k) with company match to invest in your future.
• Volunteer Time Off (VTO) to give back to causes you care about.
• Life and pet insurance for peace of mind.
• Employee Assistance & Mental Health Programs.
• Charitable giving opportunities.
• Professional coaching and career development.

Pay

$78,700 - $99,000.

Schedule

Flexible schedule to accommodate travel requirements.