Senior Consultant

About the role

We are seeking a Senior Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation.

Responsibilities

• Work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients.
• Work within an agile environment to understand our client’s business processes and technical needs.
• Launch new relational data models in production.
• Develop APIs to integrate with multiple systems.
• Brainstorm AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization.
• Collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle.
• Drive adoption by empowering clients to become self-sufficient with building process applications on their own.

Requirements

• Passion for mentoring/developing others and experience leading small teams through post-sale software implementation.
• Ability to work with clients to define business processes and gather functional and technical system requirements.
• Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems.
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints).
• Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc).
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred).

Qualifications

• Basic qualifications: Active Top Secret SCI (TS:SCI) Clearance. Must be a U.S. Citizen (required for Public Sector efforts). B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree. 3+ years of experience with hands-on software development or technical consulting. Willingness to travel; 20% or less annually to support customer engagement.

Skills

• Software development skills.
• Experience with Appian platform.
• Experience with Agile methodologies.
• Experience with AI and machine learning tools.
• Experience with AWS and Google Cloud.

Benefits

• 401(k) plan with company match.
• Flexible time off.
• Paid parental leave.
• Medical, dental, and vision plans.
• Life and disability insurance.
• Employee Stock Purchase Program (ESPP).
• Retirement/pension plan.
• Wellness programs.
• Flexible spending accounts.
• Health savings account contributions.
• Employee referral bonus program.
• Learning and development resources.
• Certain positions may be eligible for equity awards.

Pay

The base salary range provided represents a good faith and reasonable estimate of the range at the time of posting. In addition to the base salary, this position is eligible for a government clearance differential. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer.

Schedule

This role is based at our HQ in McLean, VA. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian.

Benefits

• Comprehensive benefits package designed to support your health, wellbeing, and financial future.
• Health coverage.
• Employee Assistance Program (EAP) with free mental health support.
• Life and disability insurance.
• Employee Stock Purchase Program (ESPP).
• Retirement/pension plan.
• Wellness programs.
• Flexible spending accounts.
• Health savings account contributions.
• Employee referral bonus program.
• Learning and development resources.
• Certain positions may be eligible for equity awards.