Senior Consultant, AJO
Blue Acorn iCi · United States · 1 mo ago
RemoteRemoteConsulting$130k–$165k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule as headings only if content exists. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also must not include sections with filler like "commensurate with experience". We have content: About Blue Acorn iCi (description) and Why Join Us? Could be considered About the role? Actually "About Blue Acorn iCi" is company description; we can put under About the role? The instruction: use maybe. We'll preserve all.
Then Requirements: maybe combine Required Skills & Experience and Preferred Qualifications/Education? The instruction has separate headings Requirements, Qualifications, Skills. We need to decide mapping. Could put Required Skills & Experience under Requirements, Preferred Qualifications/Education under Qualifications, and maybe Skills under Skills? But we have skills list within Required Skills & Experience. Could split: Requirements: mandatory experience (7+ years, 3+ years AJO/AEP, etc). Qualifications: preferred qualifications (Adobe certification, etc). Skills: maybe list of skills like troubleshooting, documentation, etc. However the posting already includes skills within Required Skills & Experience. To avoid duplication, we could put all under Requirements and Qualifications and maybe not have Skills separate if content thin. But instruction: prefer few substantive sections over many thin ones. So we could combine Required Skills & Experience and Preferred Qualifications/Education into Requirements and Qualifications sections, and maybe omit Skills if not distinct. However we have a list of skills like "Strong troubleshooting, documentation, workshop facilitation, analytical storytelling, and stakeholder communication skills." That could go under Skills. But we could also include under Requirements.
Given we must not create sections with filler. We'll create sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. We'll omit Skills if not enough distinct content.
Now extract content.
About the role paragraph: combine first two sentences? Actually first paragraph: "Blue Acorn iCi is seeking a Senior Consultant, AJO to design, implement, and optimize personalized customer engagement solutions using Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP). This role partners with clients to translate business objectives into customer journeys, audience strategies, and cross-channel campaigns. The ideal candidate combines hands-on AJO implementation experience with a strong understanding of customer data, personalization, analytics, and marketing technology, along with the consulting skills to guide stakeholders from discovery through launch and ongoing optimization."
We'll put that as inside a
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to those headings. The posting includes: Location: Remote - United States (maybe schedule? Not schedule). Responsibilities: many bullet points. Required Skills & Experience: list. Preferred Qualifications/Education: list. Compensation: salary range. Benefits: mention "Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!" That's benefits. Schedule: Not explicitly given; maybe "Full Time" indicates schedule full-time. Could put Schedule: Full Time. But we should only include if posting actually states them. It says "Full Time, Non-Temporary Employees". So schedule is Full Time. We'll include Schedule section with that. We must not include boilerplate like EEO, visa sponsorship, accommodation, privacy notice, etc. Also must not include application instructions like "Please click to read EEO Law..." etc. Also must not include duplicated lines. We need to preserve all substantive information. So we need to include location? Possibly could be part of About the role? Not specified. Could add a
for location? The instruction says do not put Job ID/requisition numbers as headings — fold minor metadata into a short
or drop it. Location is minor metadata; we could include a short
before sections: maybe
Location: Remote - United States
. That's okay. Now structure:About the role
maybe include description of role? The posting starts: "Blue Acorn iCi is seeking a Senior Consultant, AJO to design, implement, and optimize personalized customer engagement solutions using Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP). This role partners with clients to translate business objectives into customer journeys, audience strategies, and cross-channel campaigns. The ideal candidate combines hands-on AJO implementation experience with a strong understanding of customer data, personalization, analytics, and marketing technology, along with the consulting skills to guide stakeholders from discovery through launch and ongoing optimization." That's about the role. We'll put that in. Then Responsibilities: list bullet points from "Key Responsibilities" sections. We'll need to extract each bullet. They are grouped under headings: Customer Journey Strategy & Implementation, Campaign Execution & Personalization, Adobe Experience Platform & Customer Data, Analytics, Measurement & Optimization, Client Consulting & Collaboration. Each has multiple sentences. We'll turn each sentence into
. Location: maybe separate
before sections:
Location: Remote - United States
. Responsibilities: need to list each bullet. Let's extract sentences: Customer Journey Strategy & Implementation: - Facilitate discovery sessions to understand client objectives, customer lifecycle needs, engagement use cases, analytical questions, and intended business outcomes. - Translate business requirements into solution designs, implementation plans, measurement approaches, technical documentation, and clear decision criteria. - Design, configure, and maintain customer journeys and campaigns in AJO, including entry criteria, events, conditions, actions, and cross-channel orchestration. - Implement customer engagement programs that support acquisition, onboarding, retention, and re-engagement. - Independently own complex workstreams, resolve ambiguity, communicate risks and dependencies, and improve outcomes with minimal oversight. Campaign Execution & Personalization: - Configure and deliver personalized communications across email, SMS, and push notifications based on client requirements. - Develop audience targeting, personalization rules, and dynamic content using customer profile attributes and behavioral data. - Collaborate with creative, content, and marketing teams to ensure messages align with campaign goals and brand standards. - Apply consent preferences, suppression rules, and contact frequency requirements to journey and campaign execution. - Perform end-to-end testing, troubleshoot issues, and support launch readiness and deployment. Adobe Experience Platform & Customer Data: - Configure and work with AEP schemas, datasets, identities, and customer profiles to support AJO use cases. - Define audience segmentation requirements and validate audience readiness for activation. - Partner with data engineers and architects to ensure customer attributes and events are available, accurate, and suitable for the intended use case. - Support data ingestion and integration requirements between AEP, AJO, and connected enterprise systems. - Apply data governance and consent requirements throughout solution delivery. Analytics, Measurement & Optimization: - Frame ambiguous business questions into clear hypotheses, analytical approaches, data needs, metrics, and decision criteria. - Design measurement frameworks, KPI hierarchies, dashboards, and analytical narratives for complex business needs. - Conduct trend, segmentation, funnel, journey, cohort, root-cause, and performance analysis as appropriate to the assignment. - Monitor journey and campaign performance, investigate execution or data-quality issues, and recommend improvements. - Connect customer, campaign, operational, and financial evidence to business value, ROI, opportunities, and performance gaps. - Synthesize findings, options, risks, tradeoffs, and recommendations into clear, executive-ready stories. Client Consulting & Collaboration: - Serve as a client-facing subject matter expert for AJO implementation and optimization. - Collaborate with marketing operations, data engineering, architecture, analytics, delivery, and other cross-functional teams. - Facilitate stakeholder workshops, solution demonstrations, difficult analytical discussions, and knowledge-transfer sessions. - Mentor junior team members through coaching, review, analytical problem solving, and actionable feedback. - Strengthen reusable delivery practices, analytical standards, data documentation, and quality processes within the assigned area. We'll put each as- .
Requirements: from Required Skills & Experience bullet points (the numbered list? Actually it's a paragraph with sentences separated by periods). Let's extract each requirement:
- 7+ years of experience in marketing technology, marketing automation, customer engagement, customer data platforms, analytics, or related consulting work.
- 3+ years of hands-on experience with Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP).
- Experience implementing and optimizing customer journeys and campaigns in AJO.
- Strong understanding of audience segmentation, customer profiles, event-driven engagement, personalization, measurement, and customer-insight generation.
- Experience working with Adobe XDM schemas, datasets, identity structures, and data ingestion processes.
- Experience delivering email campaigns and familiarity with SMS or push notification programs.
- Working knowledge of APIs, JSON, and integrations supporting marketing technology solutions.
- Understanding of consent management, data governance, campaign quality assurance, and data-quality considerations.
- Strong troubleshooting, documentation, workshop facilitation, analytical storytelling, and stakeholder communication skills.
- Ability to translate business requirements and complex data questions into practical solutions, independently manage workstreams, and communicate decision-ready recommendations.
- Ability to travel up to 30%.
We'll put each as
- . Qualifications: from Preferred Qualifications/Education: - Adobe certification relevant to AJO or AEP. - Experience with Adobe Real-Time CDP, Customer Journey Analytics, or other Adobe Experience Cloud solutions. - Familiarity with HTML and CSS for email templates and personalized content. - Experience with CRM platforms and enterprise data platforms such as Databricks. - Experience with experimentation, deliverability, customer lifecycle measurement, executive dashboards, or KPI frameworks. - Experience delivering enterprise marketing technology implementations in a consulting environment. We'll put each as
- .
Benefits: from "Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!" We'll put that as
maybe inside Benefits section. Pay: from Compensation: "The base salary range for this position is $130,000 - $165,000 annually. Actual compensation may vary depending on experience, qualifications, geographic location, and other job-related factors." We'll put as
. Schedule: from "Full Time, Non-Temporary Employees". So schedule: Full Time. We'll put as
. Now we must not include boilerplate like EEO, visa sponsorship, accommodation, privacy notice, etc. Also must not include duplicated lines. Ensure we didn't inadvertently include any. Now output HTML fragment: start with
Location: Remote - United States
then sections. We need to usefor each section heading. Thus:
Location: Remote - United States
About the role
Blue Acorn iCi is seeking a Senior Consultant, AJO to design, implement, and optimize personalized customer engagement solutions using Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP). This role partners with clients to translate business objectives into customer journeys, audience strategies, and cross-channel campaigns. The ideal candidate combines hands-on AJO implementation experience with a strong understanding of customer data, personalization, analytics, and marketing technology, along with the consulting skills to guide stakeholders from discovery through launch and ongoing optimization.
Responsibilities
- Facilitate discovery sessions to understand client objectives, customer lifecycle needs, engagement use cases, analytical questions, and intended business outcomes.
- Translate business requirements into solution designs, implementation plans, measurement approaches, technical documentation, and clear decision criteria.
- Design, configure, and maintain customer journeys and campaigns in AJO, including entry criteria, events, conditions, actions, and cross-channel orchestration.
- Implement customer engagement programs that support acquisition, onboarding, retention, and re-engagement.
- Independently own complex workstreams,