Senior Computer Systems/Network Administrator

About the role

Bowhead is seeking a Senior Computer Systems/Network Administrator to join the Hawaii Support Services proposal effort supporting the Naval Undersea Warfare Center Keyport Division Detachment Pacific (NUWCDIVKPT) in Oahu, Hawaii. The role is responsible for maintaining multiple computing environments, identifying network requirements, installing upgrades, monitoring network performance, and managing network configuration consistency.

Responsibilities

• Identify network requirements and install upgrades.
• Monitor network performance and manage network configuration consistency.
• Implement local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data networks.
• Configure network routers and switches (Artysen, Cisco, Mellanox, Asante).
• Develop and execute test plans to assess infrastructure and system performance.
• Perform network modeling and analysis; define diagrams and designs for business technology initiatives.
• Enforce policies for standardizing systems.
• Answer questions about installation, operation, configuration, customization, and usage of assigned products on Windows 11 computers.
• Apply advanced diagnostic techniques to identify problems, investigate causes, and recommend solutions.
• Troubleshoot hardware, software, and network issues encountered by users.
• Provide hardware support for PCs, printers, scanners, Common Access Cards (CAC), etc.
• Support software including Windows operating systems, Microsoft Office 365, and specialty engineering/scientific development tools.
• Install new software releases, perform system upgrades, evaluate and install patches, and resolve software‑related issues and Information Assurance Vulnerabilities (IAVs).
• Assist with maintenance and monitoring of the organizational mailbox to ensure timely user support.
• Maintain and develop IT‑related procedures required to support the organization.

Requirements

• Bachelor’s degree in IT, computer science, or a related field.
• Seven (7+) years in a senior IT infrastructure role designing, implementing, and supporting an enterprise infrastructure environment.
• In‑depth knowledge and experience with Active Directory, Group Policy, DNS, DHCP, WAN/LAN, routing, switching, cybersecurity, and general network topology administration.
• Ability to maintain a Top Secret security clearance; U.S. citizenship required for Top Secret clearance at this location.
• Physical ability to lift up to 50 pounds, stand and walk for prolonged periods, and twist, bend, and squat periodically.

Qualifications

• CompTIA Security+ CE Certification/IAT Level II required.
• Current commercial certifications for the latest computer operating systems.
• Desired professional certifications (e.g., CCNA, CCNP, CCDP) or demonstrable equivalency via experience.
• Desired experience working in classified environments.

Skills

• Advanced proficiency with Microsoft Office suite (Word, Excel, Outlook, PowerPoint).
• Effective communication with all employee levels and external contacts.
• Strong interpersonal skills, good judgment, and ability to work independently or as part of a team.

Pay

The target rates for the contract are $51.25 to $70.10 per hour, depending on the role and commensurate with experience. Bowhead notes that salary is a general guideline and may be adjusted based on scope and responsibilities, candidate experience, education/training, key skills, internal equity, and market considerations.