Senior Complex Claims Professional

Duties And Responsibilities

• Lead end-to-end claims management for complex casualty claims across primary and excess policies
• Take ownership of the full claims lifecycle, from first notice of loss through final resolution
• Serve as a trusted advisor to internal partners, insureds, and brokers
• Analyze policy language and draft clear, well-supported coverage determinations
• Drive investigations forward, coordinating with experts and ensuring timely progress
• Manage defense counsel and external vendors, maintaining strong oversight and accountability
• Partner closely with insureds and brokers throughout the lifecycle of the claim
• Assess liability, damages, and coverage exposure to inform strategic decision-making
• Set and manage reserves within authority, providing recommendations where appropriate
• Prepare clear, concise reporting that reflects claim strategy and developments
• Represent BHSI at mediations, client meetings, and trials as needed

Qualifications, Skills And Experience

• A minimum of 15 years of experience handling Casualty claims, or matching equivalency
• Strong technical expertise in complex claims analysis and resolution
• JD preferred, particularly for candidates transitioning from private practice, but not required
• Demonstrated ability to work independently while collaborating effectively in a team environment
• Exceptional communication, negotiation, and investigative skills
• Ability to manage multiple priorities in a fast-paced, dynamic environment
• Experience handling excess claims across multiple jurisdictions
• Must possess or be willing to obtain required adjuster licenses

Benefits

• Comprehensive Health, Dental and Vision benefits
• Disability Insurance (both short-term and long-term)
• Life Insurance (for you and your family)
• Accidental Death & Dismemberment Insurance (for you and your family)
• Flexible Spending Accounts
• Health Reimbursement Account
• Employee Assistance Program
• Retail Savings 401(k) Plan with Company Match
• Tuition Reimbursement
• Paid Parental Leave

Pay

The base salary range for this position is $160,000 to $180,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience.