Senior Community Association Manager

About the role

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities.

The Licensed Senior Community Association Manager (LCAM) is responsible for providing the overall supervision of the assigned communities. The successful Senior Community Association Manager (LCAM) effectively interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as onsite staff, Client Shared Service Center (CSSC) and within the branch office.

Responsibilities

• Supervise the operation and administration of the Association in accordance with management agreement, Florida Statutes and the Association's policies and procedures
• Primary liaison with the Association Board of Directors and homeowners
• Attend evening Board meetings and community events
• Ensure Board of Directors are aware of legal actions involving the Association
• Monitor client delinquency and collections process
• Maintain unit and contract files relating to the operations of the Association
• Prepare Board packages according to established time frames
• Oversee Covenant Enforcement process
• Regular site inspections
• Obtain vendor proposals
• Timely Communications
• Review financial reports
• Other duties as assigned

Requirements

• Valid Florida Community Association Manager (LCAM) License
• Minimum 1–3 years of experience managing HOAs/Condos
• Professional customer service skills
• Exceptional communication skills both written and verbal with polished, professional and friendly demeanor
• Self-starter
• Thrives in a fast paced environment
• Time management and time critical prioritization skills
• On call for emergencies (including evening and weekends)

Benefits

• Medical, dental, and vision insurance
• 401k
• Disability insurance
• Support with wellness and development initiatives

Pay

Contingent upon experience

Schedule

Location: Jacksonville, FL. On call for emergencies including evenings and weekends; attendance at evening board meetings and community events required.