Senior Communications Specialist
TalentAlly · Newark, DE · 2 wk ago
HybridFull-time
Job site: Newark, DE. Refer to job code when applying.
Senior Communications Specialists
Responsibilities
- Manage 3PL client relationships, logistics operations, and data-driven account growth through cross-functional coordination and performance analytics.
- Produce executive-ready dashboards and conduct root-cause analyses of logistics efficiency, store performance, and operating cost drivers.
- Translate findings into stakeholder-ready recommendations and action plans.
- Perform shipping rate/surcharge analysis and carrier invoice validation, including discrepancy identification and dispute/credit recovery support.
- Monitor marketplace policies/account health and develop compliant performance-adjustment strategies for content and programs.
Requirements
- Master’s degree in Communications, Marketing, Business Analytics, Supply Chain Management, Business Administration, or a related field and 1 year of related experience in the electronics e-commerce industry; or Bachelor’s degree and 3 years of experience in the same fields.
- Experience with logistics efficiency analysis, store performance metrics, and operating cost drivers.
Market Analyst Specialists
Responsibilities
- Analyze e-commerce and marketplace data to develop reports, monitor KPIs, and identify business opportunities.
- Support data-driven decision-making through performance evaluation across e-commerce or multi-channel platforms.
- Present data insights in a clear and structured manner using reporting or data visualization tools (e.g., Tableau or similar platforms).
- Support e-commerce operations, including order fulfillment processes, inventory coordination, and after-sales issue handling.
- Conduct market, customer, or performance analysis to identify trends and support operational or business improvements.
Requirements
- Bachelor’s degree in Marketing, Business Administration, Economics, Analytics, or a related field and 1 year of related experience in the electronics e-commerce industry.
- Experience working with business data, operational metrics, and data visualization tools.
- Exposure to e-commerce operations, including order fulfillment, inventory coordination, and after-sales issue handling.