Senior Communications Manager (Hybrid - San Francisco/Santa Monica)

Responsibilities

• Drive proactive product communications initiatives across consumer-facing product areas, including communication features, subscription offerings, safety products, location-sharing experiences, and AI-powered innovations.
• Develop and execute storytelling programs that highlight product experiences, user connection, self-expression, safety, and innovation.
• Pitch stories and announcements across technology, mainstream, consumer, business, and hardware media outlets.
• Draft clear and compelling communications materials, including newsroom posts, messaging documents, talking points, and announcement materials.
• Organize press briefings, product demonstrations, and media engagements.
• Prepare spokespeople for interviews, media appearances, and speaking opportunities.
• Collaborate cross-functionally with product, design, marketing, legal, policy, partnerships, and other teams on campaigns, launches, and events.
• Partner with agency teams to support media strategy development and execution.
• Track media coverage, measure communications impact, and refine strategies based on insights and performance data.
• Support coordinated communications efforts across global teams and stakeholders.
• Manage multiple communications initiatives simultaneously within fast-paced environments.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 8+ years of experience in product communications or related communications roles.
• Strong background in consumer (B2C) technology PR.
• Experience with or exposure to major tech or social platforms (e.g., Meta, YouTube, Reddit, X, etc.) is highly preferred - agency experience is acceptable if the candidate has worked on relevant consumer tech accounts.
• Strong experience supporting consumer technology product and feature launches.
• Strong relationships with reporters across mainstream, technology, consumer, business, and hardware media.
• Able to execute quickly and reliably (delivery-focused, meets deadlines, produces quality work).
• Experience shaping and managing complex platform and product narratives.
• Excellent written and verbal communication skills.
• Strong storytelling, messaging, and media pitching capabilities.
• Able to manage multiple projects and deadlines simultaneously.
• Strong cross-functional collaboration and stakeholder management skills.
• Strong attention to detail and organizational skills.
• Able to thrive within fast-paced and evolving environments.
• Experience preparing spokespeople and managing media engagements.
• Experience measuring communications impact and analyzing media performance.

Preferred Qualifications

• Experience supporting communication and connection platforms.
• Established media relationships.
• Experience supporting subscription-based products.
• Experience supporting safety initiatives or location-based experiences.
• Experience supporting consumer-facing AI products.
• Experience partnering with global teams on coordinated communications efforts.

Benefits

• Medical
• Dental
• Vision
• 401k