Senior Communications Manager, Forward Deployed Engineering

Key Responsibilities

• Develop communications strategies that position ProServe and FDE as leaders in enterprise AI transformation and forward‑deployed engineering.
• Define measurement requirements for communications initiatives.
• Identify and capture delivery outcomes, customer transformation stories, and technical proof points, coordinating with stakeholders to ensure coherent positioning.
• Build relationships with customer and internal stakeholders, from C‑level executives to subject‑matter experts.
• Capture feedback from customer and partner interactions to develop continuous‑improvement cycles.
• Identify new approaches for amplifying delivery outcomes and technical differentiation, including leveraging agentic and generative AI tools.
• Respond to an agile, constantly evolving global environment with rapid‑turnaround content for time‑sensitive opportunities.
• Prepare regular progress reports for internal stakeholders.
• Drive consensus and garner support through exceptional written, oral, and interpersonal skills.
• Balance trade‑offs while effectively communicating stakeholder recommendations.

Basic Qualifications

• 6+ years of professional work (non‑internship) experience.
• 7+ years of advising and influencing executive leadership experience.
• Experience with social media and channel management strategy.
• Experience with brand strategy and reputation management.

Preferred Qualifications

• Experience driving direction and alignment with large cross‑functional teams and agency partners.
• Experience in a business‑to‑business (B2B) environment, high‑tech products/services.
• Experience using agentic and generative AI solutions to propel your work.

Team & Culture

AWS values diverse experiences and encourages candidates from non‑traditional backgrounds to apply. The organization promotes work‑life harmony, offering flexibility so success at work does not come at the expense of home life. Inclusion is fostered through employee‑led affinity groups, events, and a culture that celebrates curiosity, connection, and bold ideas. Employees benefit from continuous mentorship, knowledge‑sharing, and career‑advancing resources aimed at making AWS the “Earth’s Best Employer.”

Benefits

• Health insurance (medical, dental, vision, prescription)
• Basic Life & AD&D insurance with optional supplemental life plans
• Employee Assistance Program and mental health support
• Medical advice line
• Flexible Spending Accounts
• Adoption and surrogacy reimbursement coverage
• 401(k) matching
• Paid time off and parental leave

Pay

Base salary range: $118,200 – $160,000 USD annually (USA, VA – Arlington and Herndon). Compensation includes sign‑on payments and restricted stock units (RSUs); final amount is determined by experience, qualifications, and location.