Senior Communications Manager, Forward Deployed Engineering

About the role

Imagine being the strategic force behind how AWS Professional Services (ProServe) and Forward Deployed Engineering (FDE) connect with the world. As a Sr Executive Communications Manager, you’ll shape the external narrative that positions the organization as the leader in enterprise AI transformation and innovation, and orchestrate how that story comes to life. You’ll work at the intersection of strategic communications, market positioning, and cross‑functional coordination, identifying the stories worth telling, packaging them into compelling narratives, and partnering with teams to amplify ProServe and FDE’s leadership in AI‑enhanced delivery, specialized solutions, and deep technical expertise.

Responsibilities

• Develop communications strategies that position ProServe and FDE as leaders in enterprise AI transformation and forward‑deployed engineering.
• Define measurement requirements for communications initiatives.
• Identify and capture delivery outcomes, customer transformation stories, and technical proof points, coordinating with stakeholders to ensure coherent positioning.
• Build relationships with customer and internal stakeholders, from C‑level executives to subject‑matter experts.
• Capture feedback from customer and partner interactions to develop continuous‑improvement cycles.
• Identify new approaches for amplifying delivery outcomes and technical differentiation, including leveraging agentic and generative AI tools.
• Respond to an agile, constantly evolving global environment with rapid‑turnaround content for time‑sensitive opportunities.
• Prepare regular progress reports for internal stakeholders.
• Drive consensus and garner support through exceptional written, oral, and interpersonal skills.
• Balance trade‑offs while effectively communicating stakeholder recommendations.

About the team

AWS values diverse experiences and encourages candidates from non‑traditional backgrounds to apply. The team emphasizes work‑life harmony, flexibility, inclusive culture, curiosity, and connection. Employees benefit from affinity groups, mentorship, career‑advancing resources, and a commitment to becoming Earth’s Best Employer.

Basic Qualifications

• 6+ years of professional work (non‑internship) experience.
• 7+ years of advising and influencing executive leadership experience.
• Experience with social media and channel management strategy.
• Experience with brand strategy and reputation management.

Preferred Qualifications

• Experience driving direction and alignment with large cross‑functional teams and agency partners.
• Experience in a business‑to‑business (B2B) environment, high‑tech products/services.
• Experience using agentic and generative AI solutions to propel your work.

Benefits

• Health insurance (medical, dental, vision, prescription).
• Basic Life & AD&D insurance with optional supplemental life plans.
• Employee Assistance Program and mental health support.
• Medical advice line.
• Flexible Spending Accounts.
• Adoption and surrogacy reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.

Pay

Base salary range: $118,200 – $160,000 USD annually (USA, VA – Arlington and Herndon). The Amazon package includes sign‑on payments and restricted stock units (RSUs). Final compensation is determined based on experience, qualifications, and location.