Senior Commercial Security Systems Technician

We are seeking an experienced Commercial Security Service Technician to join a growing team supporting commercial security systems throughout North Florida and South Georgia. This role is ideal for a technician with strong troubleshooting abilities, excellent customer service skills, and hands-on experience with access control, CCTV, intercom, and gate control systems.

About the role

This position offers the opportunity to work with a variety of cutting-edge physical security technologies while servicing customers in industries including healthcare, education, government, municipalities, and commercial businesses.

Responsibilities

• Install, service, troubleshoot, and maintain commercial security systems
• Install and support access control, IP video surveillance (CCTV), intercom, gate control, and automatic door systems
• Install commercial door hardware and electrified locking hardware
• Pull low-voltage cable and install conduit in commercial environments
• Diagnose and resolve system issues independently in the field
• Train end users and customers on system operation and best practices
• Complete service reports and documentation using mobile applications and technology
• Estimate labor and material requirements for small service projects
• Maintain a safe, clean, and professional work environment
• Deliver exceptional customer service while representing the company on-site

Requirements

• 5+ years of commercial low-voltage installation and service experience
• Experience with access control and CCTV systems
• Experience with intercom and gate operator/control systems
• Conduit installation experience
• Strong troubleshooting and diagnostic skills
• Professional customer service and communication abilities
• Valid driver's license with a clean driving record
• Ability to work independently and manage multiple service calls

Qualifications

Preferred Qualifications:

• Experience with one or more of the following manufacturers and technologies: Brivo, Openpath, PDK, Genea, Verkada, Avigilon Alta, Lenel, S2, Genetec, Kantech, DoorKing, LiftMaster, ButterflyMX, Aiphone, 2N, Akuvox, HySecurity
• Commercial locksmithing
• Automatic door systems
• AAADM Certification
• BASA/FASA Certification
• Fire door inspections

Experience with all manufacturers is not required. Strong technical aptitude and a willingness to learn are highly valued.

Systems You'll Work On

• Access Control Systems
• IP Video Surveillance (CCTV)
• Audio & Video Intercom Systems
• Gate Operators & Gate Controllers
• Automatic Doors
• Commercial Doors & Door Hardware
• Fire Door Inspection Programs
• Preventive Maintenance Programs

Work Environment

• Combination of indoor and outdoor commercial job sites
• Exposure to varying weather conditions, including extreme heat and cold
• Physical work that may include climbing ladders, lifting equipment, and extended periods of standing or walking

Benefits

Upon permanent hire, employees may be eligible for:

• Company Vehicle & Fuel Card
• Company Phone
• Health Insurance
• 401(k) with Company Match
• Paid Time Off
• Paid Training & Manufacturer Certifications
• Monday-Friday Schedule
• Direct Access to Company Leadership
• Career Growth Opportunities

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Pay

The pay range for this position is $30.00 - $40.00/hr.

Schedule

• Monday-Friday
• Full-Time
• Fully onsite position in Tallahassee, FL
• Contract to Hire position

Ideal Candidate

We are looking for a self-motivated technician who enjoys solving technical challenges, providing excellent customer service, and working with industry-leading security technologies. If you have a strong low-voltage background and are looking to join a growing organization with a steady backlog of work, we'd love to hear from you.