Senior Commercial Auto Claims Examiner – UM/ UIM

Job Summary

Key Responsibilities

Qualifications

Benefits

Pay

Schedule

The company culture is collaborative, expert-driven, and innovative, aiming to foster progress and inspire clients, employees, investors, and communities.

Job Summary

As a dedicated Sr. Injury Adjuster- UIM/ UM, you will investigate, evaluate, and resolve commercial auto, transportation, and trucking claims nationwide. You will maintain a diary of all claims, post reserves in a timely fashion, and respond to inquiries from various stakeholders. You will prepare and present reports to senior management, lead and negotiate high-severity claims, and drive results on complex coverage analysis.

Key Responsibilities

• Investigate, evaluate, and resolve commercial auto, transportation, and trucking claims nationwide
• Maintain a diary of all claims and post reserves in a timely fashion
• Respond to inquiries from the insured, counsel, underwriters, brokers, and senior management
• Prepare and present written/oral reports to senior management
• Lead and negotiate high severity claims through resolution
• Evaluate and assess exposure, trends, and impacts at an individual claim level and across the auto business
• Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis
• Drive results on claims with a high complexity of coverage analysis, investigation, damage assessment, and other relevant technical areas
• Execute on claims strategies to achieve claims quality, customer service, and operational objectives
• Serve as a mentor to less-experienced claims professionals
• Provide training on current and new processes when needed
• Support the strategy and operations of the Auto Center through other assignments as required
• Assist in industry analysis and benchmarking studies

Qualifications

• 7-10 years of working experience at a commercial auto carrier handling bodily injury and UM/UIM claims nationally
• Proper adjuster licensing in all applicable states, especially Texas, Florida, California, as well as many others
• Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external stakeholders and other professionals
• Claims litigation experience required
• Strong time management and organizational skills
• Ability to take part in active strategic discussions
• Ability to work well independently and in a team environment
• Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint, and Word
• Willing and able to travel 10%

Benefits

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs.
• For NY/NJ: $123,400 - $156,633/year
• For Chicago, Philly, Hartford: $111,100 - $149,970/year
• For Alpharetta/O'Fallon: $95,700 - $129,141/year

Pay

• Base salary range as of the time of posting
• For NY/NJ: $123,400 - $156,633/year
• For Chicago, Philly, Hartford: $111,100 - $149,970/year
• For Alpharetta/O'Fallon: $95,700 - $129,141/year

Schedule

• Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter