Senior Commercial Account Manager

Essential Job Functions

• Deliver client revenues in line with company forecasts.
• Build and manage close relationships with the allocated Light & Wonder (L&W) clients.
• Manage multiple clients in a professional and organized manner.
• Complete regular client review meetings.
• Create and manage backlogs of client requirements.
• Keep clients up to date with L&W documentation.
• Ensure clients are taking maximum advantage of the L&W portfolio which includes proprietary content and aggregated partner studios (SPARK & POWER).
• Optimize L&W games launch cadence, priority, and placement on client sites.
• Collaborate with external and internal marketing teams to deliver marketing materials and digital assets.
• Work to get premium onsite positioning of L&W games and new games released quickly on clients’ sites.
• Be able to lead QBR presentations with customers and present with gravitas.
• Establish trust and relationships with key client influencers and decision makers.
• Work with clients to compile data and insights on L&W product performance versus that of competitors, the effects of targeted campaigns and promotions etc.
• Upsell the existing clients for new products and premium offerings.
• Work with them to broaden the L&W product footprint within their business.
• Liaise with the L&W Product team as well as other internal departments to effectively respond to clients’ inquiries and concerns, and to communicate feedback on client requirements, preferences and valued-added features.
• Drive the business strategy with impressive results.

Qualifications

• Education: University degree in Commerce or Business Administration or equivalent relevant experience.
• Required Experience: A minimum of 5 years of experience as an account manager / commercial manager across any relevant online (digital) industry and sector. Experience supporting key accounts and a proven track record in growing an existing business portfolio and in achieving, and exceeding, established revenue targets. A record of developing strong working relationships with executives, peers, and associates. Experience within the iGaming industry and commercial space is preferred.
• Knowledge, Skills & Abilities: Excellent communication skills. Ability to work independently, and possess strong organizational and time management skills. Proven competence in negotiating. Good levels of experience in managing B2B clients and in working to contractually agreed commercial terms. Tech savvy and customer service oriented. Professional, resourceful, patient, and tactful in handling customer inquiries and negotiations. Enthusiasm and leadership. A strong work ethic necessary to succeed in a dynamic, fast-moving and results oriented environment. Proficient in MS Office (Word, Excel and PowerPoint). Experience drafting proposals and presenting in front of clients is ideal.