Senior Collections Reinsurance Specialist

Essential Functions

• Lead end-to-end reinsurance recoverable collections, including direct outreach to reinsurers and brokers, and management of ongoing and targeted collection efforts.
• Analyze, resolve, and appropriately escalate complex collection issues, disputes, and contract interpretations.
• Review and respond to reinsurer and broker correspondence, providing substantive analysis of claims activity and reinsurance issues.
• Partner closely with Claims to ensure accurate and timely reinsurance reporting in compliance with contractual obligations.
• Collaborate with Billing and Finance teams to investigate and resolve billing discrepancies and reconcile aging balances.
• Ensure accuracy, integrity, and completeness of reinsurance records in compliance with internal controls and audit requirements.
• Support reinsurance initiatives such as commutations, novations, portfolio consolidations, system migrations, and audit or legal inquiries as needed.

Billing Focused

• Independently calculate, prepare, and issue ceded reinsurance billings in a timely, accurate, and efficient manner.
• Record billing activity and related financial transactions in the accounting system in compliance with established accounting standards and internal controls.
• Partner with collections to investigate and respond to reinsurer and broker inquiries related to billings, balances, and discrepancies.
• Proactively research, analyze, and resolve complex and/or historic open balance transactions with reinsurers and brokers.
• Maintain detailed documentation, diary systems, and audit trails supporting billings, ledger entries, and reconciliations.
• Absorb and clear aging balances on reinsurance ledgers.
• Support internal and external audits by preparing schedules, documentation, and responding to auditor inquiries.
• Collaborate with leadership to identify inefficiencies and support enhancements to billing, collection, and reconciliation processes.
• Ensure all work is completed in accordance with established protocols, procedures, and internal control requirements.

Related Functions

• Provide strategic support to reinsurance counsel in connection with pending arbitrations, mediations, and litigation, including analysis of reinsurance contracts, claims activity, and financial exposure.
• Serve as a knowledgeable resource for internal audit inquiries and reviews, including preparation of documentation, explanation of processes and controls, and coordination of responses to audit findings or recommendations.

Required Skills

• Strong understanding of reinsurance concepts, contract language, and recoverability issues.
• Strong written and verbal communication skills, with the ability to negotiate effectively and build productive relationships with reinsurers, brokers, and internal stakeholders.
• Solid understanding of reinsurance principles, structures, and related contract language, with the ability to apply terms to billing analysis, recoverability and collection matters.
• Deep understanding of underlying insurance claims, including coverage interpretation and allocation analysis, particularly for long-tail exposures such as asbestos, pollution, and other legacy claims.
• Proven ability to analyze and resolve reinsurance and collection issues, exercising sound judgment and independent decision-making.
• Ability to work independently with minimal supervision in a deadline-driven environment.
• Strong organizational and time-management skills, with the ability to prioritize competing demands, manage multiple assignments simultaneously, and consistently meet established deadlines.
• Proficiency with standard business applications, including Microsoft Excel, Word, and Outlook.
• High level of competency working with reinsurance systems and data to support collections, reporting, and analysis.
• Experience 8+ years’ experience in reinsurance collections or equivalent reinsurance or direct claims experience.

Required Education

Two-year college, trade, or technical school required.

Preferred Education or Certification: Bachelor’s Degree.