Senior Collections Analyst

About Our Client:The organization operates in the physical operations management industry, providing integrated tools that enhance safety, productivity, and profitability for teams managing drivers, vehicles, equipment, and fleet spending. The platform leverages advanced AI to offer comprehensive visibility and control, reducing manual workloads by automating and simplifying operational tasks. It serves nearly 100,000 customers across diverse industries including transportation, logistics, construction, energy, manufacturing, agriculture, food and beverage, retail, and the public sector. About the Opportunity:The SENIOR COLLECTIONS ANALYST, ENTERPRISE & STRATEGIC COLLECTIONS—U.S. is responsible for developing and executing collections strategy for a portfolio of large, complex U.S. Enterprise and Strategic accounts. This role focuses on securing payments, managing financial risk, and maintaining strong customer relationships by coordinating with internal teams and customer stakeholders. The position supports cash flow optimization and risk mitigation while improving collections processes and workflows. Responsibilities:Manage end-to-end collections strategy and execution for assigned enterprise and strategic accounts.Develop customer-specific collection plans, stakeholder maps, and escalation paths.Secure and monitor payment commitments, addressing missed payments promptly.Collaborate with Account Management, Customer Success, Billing, Revenue Accounting, and Order Management to resolve billing and payment issues.Maintain accurate records of account status, disputes, and cash forecasts.Provide updates on cash and risk status to leadership and partners.Identify and escalate credit and delinquency risks; contribute to reserve and write-off discussions.Lead or participate in high-risk account reviews and coordinate cross-team actions.Recommend and help implement process and system improvements to enhance collections efficiency.Coordinate with global collections team to ensure consistent account management and coverage. Requirements:Minimum 5 years' experience in Collections, Accounts Receivable, or Finance Operations.Expertise in designing and scaling collections processes, including automation and dunning strategies.Experience leveraging automation and AI to improve workflow and outcomes.Proven ability to manage portfolio health and collections forecasting.Experience with international collections in markets such as Canada and UK/EU.Strong analytical skills and sound business judgment.Ability to collaborate effectively across finance and customer-facing teams.Demonstrated success managing collections for enterprise and strategic accounts.Preferable experience with Zuora Billing; familiarity with other billing or ERP systems is a plus.Bachelor’s degree in Finance, Accounting, Business, or related field. Pay Range and Compensation Package:The compensation range for this position in the United States is $88,000 to $121,000 USD. Benefits & Perks:Health, pharmacy, optical and dental care benefits.Paid time off and sick time off.Short term and long term disability coverage.Life insurance.401(k) contribution. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.