Senior Collateral Analyst

About the role

Bank OZK, founded on a legacy of more than 120 years in banking, is a nationally recognized industry leader in financial services. We combine exceptional service with innovative technologies to deliver smart solutions to clients across the country, investing in small businesses, fueling local economies, and shaping skylines in major cities. This role focuses on maintaining and validating the collateral and loan activity of an assigned loan portfolio, serving as the primary customer contact for all collateral and loan-related matters.

Responsibilities

• Serve as the primary contact for all matters relating to loan operations in conjunction with the department’s Portfolio Management.
• Perform proactive monitoring, governance, and risk identification and escalation for the assigned department, making sound risk decisions in line with policy, procedures, and regulations.
• Process, examine, monitor, and reconcile client collateral and loan information, including client sales, credit memos, cash receipts, accounts receivables, inventory, ineligibles, borrowing base certificates, excess availability, and reserves.
• Create and input new loans in the system, reconciling the setup to ensure adherence to the credit approval memo and loan agreements.
• Process, post, reconcile, and decision loan advance requests in accordance with credit policy and authority.
• Reconcile collateral, loan balance, and availability daily, computing and reconciling collateral ineligibles and reserves as per the loan agreement.
• Set up, monitor, and follow up on collateral, financial, and other reporting requirements in the loan system.
• Train new clients on reporting procedures and onboard new and existing analysts in processes and procedures.
• Execute applicable risk programs and controls, adhering to policies and procedures, fulfilling risk and compliance obligations, and escalating issues effectively.
• Ensure all client reporting complies with the terms of the loan agreement, resolving inadequacies and escalating to senior management as needed.
• Propose process and quality improvements as needed, ensuring data integrity and accuracy of the loan system at all times.
• Maintain punctuality and attendance, following Bank policy, procedures, and guidelines.

Requirements

• High school diploma or equivalent required; Bachelor’s degree in accounting, finance, business management, or a related field preferred.
• 3+ years of work experience in a collateral monitoring capacity in asset-based lending.
• Experience with data mining software such as Monarch, AR Wizard, and/or Access.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and loan systems like IDS/ABLM.net or CIBM.net (Solifi/Stucky).
• Ability to operate customary business equipment and technology, with or without accommodation.

Skills

• Strong interpersonal and written communication skills for assisting internal and external customers.
• Excellent customer service skills, anticipating and responding to service requests.
• Effective organizational and project management skills with high attention to detail.
• Ability to manage time effectively and handle multiple tasks in a fast-paced environment.
• Critical thinking, analytical, and problem-solving skills with the ability to develop alternate solutions.
• Ability to maintain confidentiality and work collaboratively in a team environment.
• Professionalism, poise, and respect in interactions, with the ability to accept constructive feedback.
• Ability to work with general supervision.

Benefits

• Generous paid time off (PTO).
• 401(k) matching.
• Comprehensive health, dental, and vision insurance (including pet insurance).
• Special perks and discounts.